I’m Unable to add payment method as I can't change country information field in Windows...

Hi Viktoras! I'm more than happy to help you out!

According to a Microsoft agent who posted a solution to a similar issue:

"Few of the things you can check while entering the details:

Enter your name precisely as it appears on the card. Only include your middle initial if it appears on your card.

If this is a company card, enter the company name as both a first name and last name. For example, if the company name is "Contoso Shoes" split the company name into the first and last name fields.

If the company only has one name, for example, "Contoso," enter the company name in both the first and last name fields.

If you are asked to enter the address and it exceeds the Address 1 field, use the Address 2 field. Do not shorten or abbreviate your address.

The card number and type cannot be edited, so if you make a mistake, you'll need to add a new one with the correct information. Other credit card information can be edited, such as billing address and expiration date."

In order to add payment method, please try to follow the steps:

1. Sign in to your Microsoft account to account.microsoft.com

2. Select Add a new payment method.

​​​​​​​Note: Even though country/region is listed on this page, you cannot change it here. To change your account's country or region, select Your info then Edit country/region.

Note: The information must match the information required by your financial institution for authorization.

Having the exact information is critical to the authorization process.

3. Select the type of payment method you want to add, add your info, and select Save.

4. Contact your bank and update your billing information on your payment card.

To learn more about these, I have provided you with the links below:

https://support.microsoft.com/en-us...-account-c39dbc30-bc83-30c8-5ea9-d0d94e6dcfe4

https://answers.microsoft.com/en-us...nt-match/61afc57c-6d83-4c29-b600-2cb7d79921a9

Kind regards,
Stephanie

Where has the language changed?

If paypal is not available as a payment method in your country, then there's no way to get around that to add it to your account. Also, if her billing information does not match your account's information, then that could cause issues as well.

In the link I sent you to add a payment method, doesn't it give you the option to add a payment method from another country?

Hi Nur!

Have you tried to add a different payment method to your account? It may be an issue with your payment method itself.

To further isolate it, try to add your payment method on a different account.

Just make sure that your account region, billing information, and the region where your card was issued are all in the same country.

Hello,

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You can actually add a payment method.

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For information on how to to add a payment method, visit:
support.xbox.com/.../change-xbox-live-payment-option