I'm trying to update my Series X but keep getting the error code 0x8B0500D0 0x00000000...

Hi Bradley P! My name is Darhlene and I'm more than happy to help you out!

I am sorry that you have experienced an issue updating your Xbox Series X. According to the Xbox support article:

https://support.xbox.com/en-US/help/hardware-network/console/offline-system-update

You can perform the offline system update by following the instructions from the link above, also before you perform an offline system update. Make sure to have the following requirements:

" To use the Offline System Update, you'll need:
> A Windows-based PC with an Internet connection and a USB port
> A USB flash drive with a minimum 6 GB of space formatted as NTFS. "

Kind regards,
Darhlene

The error code im getting is 0x80070570 0x00000000 0x90000005 .i have tryed an offline update with update file osi1 but still same problem

Hi,

I'm Tim, an Independent Advisor here and a Microsoft user like you. I don't work for Microsoft and do not have access to any of your data on their system.

I’m sorry that you’re experiencing issues, could you provide some additional information.

When does the error message show?

Is this in relation to playing a game or using another feature within the Xbox?

Kind regards

Tim

Hey there!

Is there an error code you get with that message? Error codes will look similar to either XBOS-0000 or 0x00000000.

Keep us posted!

Hey there,

Are you getting an error code when you're trying to play online? If you are, that will help us a lot. Please post back with the specific issue, the specific error message, along with the error code (error codes look similar to 0x00000000 or XBOS-0000).

Keep us posted!