I’m trying to log into my Microsoft account but it’s saying please connect to your previous...

I try to log in to mincraft on my ps5 and i used the same email that i have used on my ps4 and when i try sign in it says "oops! Looks like the account is already connected please sign in woth the previous connected microsoft account and i used the same email and it is still not working

Whenever I try to login into my microsoft account on Minecraft PS4 Bedrock Edition it always says i’m already connected to an account but yet it still says “Sign in with a Microsoft Account”. There is no way I can remove or log out of this account, and even
when i click on “Sign in with a Microsoft Account” I go to https://aka.ms/remoteconnect, type in the code, login with my new Microsoft Account, and it says “You’re now signed in to Minecraft for Playstation 4. You can safely close this window.” But then on
my playstation it continues to say i’m connect with an account but tells me to sign in with an account.

Please tell me if i’m doing something wrong or what do i need to do?

Whenever I try to login into my microsoft account on Minecraft PS4 Bedrock Edition it always says i’m already connected to an account but yet it still says “Sign in with a Microsoft Account”. There is no way I can remove or log out of this account, and even
when i click on “Sign in with a Microsoft Account” I go to https://aka.ms/remoteconnect, type in the code, login with my new Microsoft Account, and it says “You’re now signed in to Minecraft for Playstation 4. You can safely close this window.” But then on
my playstation it continues to say i’m connect with an account but tells me to sign in with an account.

Please tell me if i’m doing something wrong or what do i need to do?

same

Same thing is happening to me on my ps4. It says my account is already connected to another account but I received an email saying that the Microsoft account was logged into PlayStation but on my ps minecraft shows that I’m not logged in. I’ve already contacted PlayStation and Minecraft and they both told me the same thing but nothings changed. I’m in desperate need of help

Hi Ezra,

Thanks for your reply.

I get the error when I’m trying to log into my Xbox Live Account in order to play games that I have downloaded.

I went through the process which you outlined but unfortunately the problem remains. I tested the internet connection to the Xbox within settings which confirmed that the internet is connected.

I’m thinking that maybe the problem is with my Xbox Live Account, but I can log into my microsoft account on other devices without a problem.

Have you any further suggestions please?

Kind regards,

Drifty