I'm trying to get into The destiny 2 companion app but it's giving me an authentication error

Denier of Nuggies · Oct 11, 2023

I'm trying to use the D2 companion app and it keeps taking me to the authentication error screen (see in attached image) but whenever I try to fix it I doesn't say what the problem is. If anyone knows how to fix this pls tell me.

:)

StuartATrueRed

Bungie is your best option, as even though they are owned by Sony. It's ran independently, so you will need to contact Bungie about it.

SwordofWhedon

you would have to contact Sony for assistance with their game on a non-Microsoft platform

ThisGameIsSucky

I personally haven't many issues with the app, however, the Bungie Help forums would be the best place to shoot you over to.

Here's the link to the Companion App help page: https://www.bungie.net/en/Forums/Topics?pNumber=0&tg=CompanionApp&tSort=3&tType=0&d=0&lang=en

Bungie Support doesn't exactly appear to have a support 'contact us' that I could find on their website, I may not have looked closely enough, but getting at their support on Twitter would be a good thing to hopefully have a staff member DM you and help
you out. https://twitter.com/BungieHelp/

AlekGrossman

Alright I will try that thank you so much

luissolid

Go to Destiny website on bungie and verify your account, then you check with the companion app.

Regards!

I'm trying to get into The destiny 2 companion app but it's giving me an authentication error