I'm trying to find the notes about the recent update for the Xbox wireless headset but...

Hello,

Thank you for contacting the Xbox Support forums. I understand that you're having difficulties using a wireless headset with your console. I have a few questions for you before I try to assist.

• Have you noticed this as an issue only after a recent firmware update? I'm curious if your headset had connectivity errors prior.
  
• Are you having similar issues when you attempt to use a wireless headset on other devices?
  

If you have not already, please follow the troubleshooting steps found Troubleshoot your Xbox Wireless Headset. Please note that the top of the article is specific to the Xbox Wireless headset, however there are troubleshooting steps on how to resolve disconnect errors, along with other troubleshooting solutions for wireless headsets in general.

When you're able, it would also help if you can Provide feedback to Team Xbox. This will help us look into the error further.

Thank you!

-Tali

I'm Update Wireless xbox and Windows and try remove Bluetooth from control Panel

and restart

To now noting

Hi there!

Sorry to hear about what happened. This is clearly not the situation I want you to be in. I know how frustrating that must be. Let's do our best to get this sorted out.

First, let's try to check for new update of your headset. If no new update, we can somehow reinstall the recent firmware.

Go to Profile & system > Settings > Devices & connections > Accessories.
Note: The Xbox Wireless Headset needs to be powered on and connected to your console or device in order to update its settings in the Accessories app. Depending on how many accessories are connected to your console or device at the time, you may need to scroll left or right to bring up the headset configuration screen.

You can see if your headset's firmware is up to date by clicking the (…) button on the headset settings screen. If a new update is available, select Update now to update your headset. (Even if no new update is available, you can still select Update now to re-install the most recent firmware.) This can take a few minutes – leave your headset turned on, motionless, and close to your console until the update is complete.

***If the above solution is not possible even if connected via USB cable, please try to update your headset instead using a Windows 10/11 machine through the Xbox Accessories app (must connected via USB cable).

For more troubleshooting steps, go here https://support.xbox.com/help/hardware-network/...

This Support page about wireless network lists solutions and this information that may assist you.

Step 4: Some third-party headsets can cause wireless interference

If your router uses the 2.4GHz or 5GHz band, your wireless headset may be causing wireless interference. Typically, this occurs if you use a wireless headset with a base station (transmitter).

To continue using your wireless headset, try moving the base station (transmitter) out of the line of sight between your Xbox One and your router. Visualise a straight invisible line between your console and the router and then move the headset as far away
from your Xbox as possible and try not to overlap the line of sight between the base station and where you will be positioned while wearing the headset. Then, test your connection again. You can repeat this process until you find a good position for your headset’s
base station.

Note If your issue returns after you plug the headset back in, you may not be able to use it with your Xbox One and connect wirelessly.

Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Have you checked for any updates?

If you don’t already have the Accessories app installed on your PC or mobile device, you can get it at:

https://apps.microsoft.com/store/detail/xbox-ac...

Note The Xbox Wireless Headset needs to be powered on and connected to your console or device in order to update its settings in the Accessories app. Depending on how many accessories are connected to your console or device at the time, you may need to scroll left or right to bring up the headset configuration screen.

You can see if your headset’s firmware is up to date by clicking the (…) button on the headset settings screen. If a new update is available, select Update now to update your headset. (Even if no new update is available, you can still select Update now to re-install the most recent firmware.) This can take a few minutes – leave your headset turned on, motionless, and close to your console until the update is complete.

Note To update your headset using the Xbox Accessories app on a Windows 10/11 device, the headset needs to be connected to the device using a USB-C cable.