I'm trying to buy Shadow of Mordor but...

Hello, i'm having a problem with the xbox store, when i try to purchase Shadow of mordor a message appear saying i already own the game, when i clearly don't.

Is the system confusing because shadow of mordor is in on free weekend? Is there anything i can do to actually buy the game on the store?

I have already tried on xbox.com, but the same message will pop when i try to buy the game, saying i already own the game.

I'm currently downloading the game (since its free anyway for the next 5 hours) hoping that something will trigger in the system to let me buy it, even thou i higly doubt it.

Does anyone have or have already had this type of problem?

Also, sorry for my bad english-

:)

 

Xbox Deals

Shadow of Mordor £37.95. (Cheaper if you have reward points)

www.thegamecollection.net/middle-earth-shadow-of-mordor-xbox-one.html

 

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I'm having the same issue with Shadow of Mordor - nothing works

 

I've got the same problem. Sad that the offer is about to end and the support in my country is done for today.

 

Hi

Same problem here. And a friend of mine got the same. really annoying that they make such an offer and then its not possible to buy.

 

Hello everybody. The sale is nice, but unfortunately I also have this problem. I am trying this on the german marketplace. Thats really annoying, only few hours left.

Will there be a goodwill of Microsoft?

Thanks in advance

 

Hey guys,

It seems that multiple users are affected with this issue.

Try to contact Xbox Support for further details: Contact Us | Xbox Support

 

It seems that the problem, for me at least, is occuring only with Shadow of Mordor.

I already bought two other games, but the system won't let me buy this one, this really sucks...

I've also contacted XboxSupport, they're reply was a form to fill out with general info such as GT, device currently in use, troubleshooting method tried so far etc etc.

I bet that they're not even looking into the problem, even thought i've already seen 4 or 5 tweets about this issue, they simply don't have a clue of what's going on

 

Hi again,

I have tried this a couple of times. Now it finally worked out and I have got a purchase confirmation via mail.

Best regards

 

It seems they fixed it. I was finally able to buy the game. Go ahead and try again