I'm trying to buy Realms but it is blocked by Family Settings

Discus and support I'm trying to buy Realms but it is blocked by Family Settings in XBoX Accessibility to solve the problem; Hi all, grateful for some guidance. I am the head of a Family Group and I'm trying to buy Realms for my child. The settings on my account are as per... Discussion in 'XBoX Accessibility' started by Paul_D_UK, Jan 27, 2023.

  1. Paul_D_UK
    Paul_D_UK Guest

    I'm trying to buy Realms but it is blocked by Family Settings


    Hi all, grateful for some guidance.

    I am the head of a Family Group and I'm trying to buy Realms for my child. The settings on my account are as per all the guidance (parental permission to purchase removed etc). It still comes up with the following error code: {"success":false,"failedValidations":[{"name":"PURCHASE_BLOCKED_BY_FAMILY_SETTING"}]}

    What do I have to do? I don't want to dismantle the Family group, or have to set up new accounts. I just want to buy Realms!

    Thanks in advance.

    ***Moved from Gaming and Xbox/Games and gaming/Xbox on Windows***

    :)
     
    Paul_D_UK, Jan 27, 2023
    #1
  2. JamesBrokl Win User

    I'm trying to buy Realms but it is blocked by Family Settings

    I'm having this issue, and idk even how. I'm not part of a family, my account has never been anything but an adult account, and this issue is recent. I can't buy a Java realm because it says I don't have permission, like my money my card my game wasn't permission enough. Sometime it even throws an error, the error specifying it was blocked by family settings. Where tf are "family settings"? I can't find em on the xbox, on xbox.com, microsoft, accounts.live, I even downloaded the "family settings app" which had nothing. How do I fix this so I can make my purchase and move on?
  3. Paul_D_UK Win User

    I'm trying to buy Realms but it is blocked by Family Settings

    All resolved now. Just needed tolo leave a longer period after amending parental controls. Thanks all.
  4. Kathy A. Win User

    I'm trying to buy Realms but it is blocked by Family Settings

    Good day!



    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)


    [​IMG]




    Thank you for your understanding.


    Respectfully,



    Microsoft Moderator
  5. Kathy A. Win User

    I'm trying to buy Realms but it is blocked by Family Settings

    Hello Paul_D_UK,

    We hope you are doing well. Thank you for posting in Xbox Forums.

    We understand that you are trying to purchase Minecraft Realms and is unable to because of family settings error message. We would like to set your expectation that Community doesn't have the ability to check or handle account/refund concerns since we do not have the right tool to process such request. Since, this is close to Microsoft Family account issues, and we know how important this is for you and we would like to ask for few things.

    1. Are we on Minecraft website or Minecraft Launcher or Minecraft website when this error message prompted?
    2. Please check that you can access the Microsoft Family website: (click here). Let us know if your account is the organizer and your child's account is a member.
    3. Please follow this link: (click here) and sign in to your account. Let us know if you can see your gamertag and your child's gamertag.
    We look forward to your response.

    Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  6. XBF Mohammed C Win User

    Minecraft Realms and Xbox website

Thema:

I'm trying to buy Realms but it is blocked by Family Settings

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