I’m trying to add my phone number to my account,but it says try another method.Im just...

Discus and support I’m trying to add my phone number to my account,but it says try another method.Im just... in XBoX Accessibility to solve the problem; I’m trying to add my phone number to my Microsoft account so I can redeem a gift card through points but it keeps saying try another verification... Discussion in 'XBoX Accessibility' started by fox mcloud, Mar 31, 2025.

  1. fox mcloud
    fox mcloud Guest

    I’m trying to add my phone number to my account,but it says try another method.Im just...


    I’m trying to add my phone number to my Microsoft account so I can redeem a gift card through points but it keeps saying try another verification method.I live in the U.S, can anyone help me?Thank you in advance.

    :)
     
    fox mcloud, Mar 31, 2025
    #1
  2. Jonathan Deives Win User

    I’m trying to add my phone number to my account,but it says try another method.Im just trying to redeem a gift card and it needs me to add a phone number to my Microsoft account.Can anyone help me?

    Hi, my name is , I'm a member of the Xbox community like you. I understand your problem, don't worry I'm here to help you.

    As you are having a problem with Rewards, this is a community forum, we do not have access to account data or information, please contact Rewards support via this link:

    https://rewards.bing.com/support

    I appreciate your patience, if you have more questions feel free to ask.
  3. FernandoCarvalhoPV Win User

    Trying to add phone number to my account error

  4. SweetMonet Win User

    I’m trying to assign a phone number to my email account

    Hi, Calico! I'm sorry to hear you're having trouble adding your phone number to your account. No worries, I'm happy to assist you with this today.

    Have you used this phone number in the past? It seems that your phone number is linked to a different account based on the error you mentioned. Did you try a different phone number?

    Have you also tried resetting your password?

    https://account.live.com/ResetPassword.aspx

    Thank you!

  5. Scarlet Cat Win User

    What can I do if I changed my phone number before changing my phone number on the Authenticator app and don’t have access to the old phone number?

    Hey Courtney I really hope we can fix this So my problem is that I can log in my account but when I try to add a phone number or do anything that requires a phone number verification it requires me to Add the Authenticator app code but I don’t have my of those and if I click another solution it says that it sanded a SMS to my phone number but I don’t have access to it anymore since I changed my phone number months ago and now I don’t have any options
  6. vJayJJ Win User

    How do I get past “beat the robots”

    Hello , My name is David. I am an independent advisor, happy to help you today. I understand you're having trouble adding your phone number to your Microsoft account. Here are some suggestions that might help you: Try adding a different number: Go to your Microsoft account page and click “Add a phone number.” Now enter a different phone number that you are using and save the changes. Request another verification code: Try adding the number again after a few hours or even a day. You will receive a request code. Use a '0' prefix with your phone number: For example, if your phone number is 493-XXXX, try entering it as 0493-XXXX2. Clear your browser's cache and cookies: This can often be a crucial step in resolving validation issues. Try adding a different number: Go to your Microsoft account page and click “Add a phone number.” Now enter a different phone number that you are using and save the changes. Request another verification code: Try adding the number again after a few hours or even a day. You will receive a request code. Thank you for your kindness and understanding! Please feel free to let me know if you need anything else. Best regards.
    Hello, I can confirm I have tried all these methods including a different phone number, the issue I’m having is that I can’t continue after proving I’m not a robot, I can only press cancel
Thema:

I’m trying to add my phone number to my account,but it says try another method.Im just...

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