I'm sure there's something wrong with this image, but not sure what... (Reported)

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

In this case, we just need to reset your console keeping your games and apps through the Xbox Troubleshooter page. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

Worked perfectly thank you so much

You can also see your entire LIVE billing history by visiting
https://billing.microsoft.com.

Go to your bank in the morning and get a statement printed out. Look for any recurring payments of $10 and go from there.

I understand, would it be fine if we can try to rejoin your account with the family account? We will need to try managing the privacy settings using the parent account instead and see if that sorts out the issue.