I'm stumped

Cecchino432 · Feb 17, 2025

I need help,

I've had my xbox 1 for a long while and I can't figure out what to do.

1. The console loads up fine, but takes forever to load anything up( apps, games, settings, etc.). After it loads it'll be ok as long as it's not an app or game. An app or game will either say, "give it a minute or two" or will say it took too long to start. I've done a hard restart, cleared my cache of local games and 360 games, I've done a "soft" factory reset and gotten it to load up certain downloaded games.

2. My xbox will no longer play any hard copy games. I always get the "took too long to start" message. It'll load the "initial" screen for the game and then kick me back to the xbox screen with the message. The factory reset and clearing the cache did nothing.

3. After a while of having the console, I started noticing a rattle with the cooling fan. Originally, it would start when loading a game and stop after starting it. Later, it started pulsing while playing the game and would take a long while to stop( after playing for about 5 mins). Recently it was constant and never stopped(even while in sleep mode). The next day, it stopped. I've cleaned the fan with canned air and also by hand.

Please help. I don't want to have to start over and re-download all 91 apps and games I have on the console with a hard reset or purchasing another console.

:)

Dericka

Oh, I see. If this is the case, this means the issue is on the disc drive of the console and you'll be needing to process a repair for it.

lightbayne

Just went a borrowed a DVD from a friend ( I own no dvds anymore lol). That would not been seen either.

So I guess it is the DVD lens up the swanny then?

Would not be so bad as most of the old 360 titles I have digitally anyway just a select few I kept hold of( MGS HD collection, konami need to pull their finger out and get MGS HD back purchasable digitally)

Guess I will have to either look at a lens repair( anyone have any idea cost ££?) Or save for a series X.

lightbayne

Thank for for the reply, this has already been tried ( knew I missed something above when listing tried steps)

Dericka

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. Let's try to troubleshoot.

Don't worry we will fix this together. Please make sure you can sign in all your profiles. Let's try to restore the console back to factory defaults but we will select keep my games and apps so it won't remove your games and progress.

Please follow the steps here:

- Press the Xbox button to open the guide.

- Select Settings

- Select System

- Select Console info & updates

- Select Reset console

- Select Keep Games and Apps

After this, you will have to sign in again with your email and password. Then please check if there's any changes. Thanks!

Tezzerrific

could be the red laser being picky (all 360 discs are dvd, xbox one are blue ray which uses blue diode)

do you have any issues playing normal dvd movie discs (if you have any)

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