Im stuck in low resolution mode, please help me.

Have you tried booting into low resolution mode? Maybe something was changed and is ot compatible with the change setting. Low resolution mode basically reset your display settings to the lowest settings. To do this you press and hold the Xbox button and
the Eject button until you hear a beep to turn on the console. Note This will boot your console in a low resolution mode.

Hi AJ,

Thanks for your response. I'm afraid it is well out of warranty. I've followed the link you shared for out-of-warranty service orders but there doesn't seem to be any options for the One X. I don't suppose you have an idea what the hardware fault would be so I can look into a repair privately?

Really appreciate your help.

Hi!

Maybe this helps

https://support.xbox.com/help/hardware-network/display-sound/change-tv-display-resolution

Hi, Rat! thank you for your reply.

My apologies, it does seem like there are no service orders available for the Xbox One X through Microsoft.

I wish I could tell you exactly what's at fault for this malfunction, but I'm afraid that goes beyond my capabilities. In this case, my best advice would be to have your console diagnosed and repaired by a third-party service.

Please let me know if you have any other questions.

Best regards.

Hi, Rat! thank you for reaching out.

My name is AJ, I'm an Independent Advisor for the Xbox Community.

I'm sorry to hear you are experiencing some issues with your console.

Unfortunately, your console's problem seems to be hardware-related and for that, it would be best to have it serviced.

Do you know if your console is still under warranty? if your console is under warranty, a service order would be free of cost. Xbox consoles typically have a warranty period of 1 year after purchase, although this may vary depending on your country of residence.

• If you want to check your warranty status and/or issue a service order, click on the next link: https://support.microsoft.com/en-us/devices

Once your console is registered, click on "See details" and start a service order from the "Device coverage" section.

Note: If your Xbox console or Xbox accessory is no longer covered by your Standard Limited Warranty, you may be eligible for out-of-warranty service for a fee. Please refer to this page for more information on out-of-warranty service orders: https://support.xbox.com/en-US/help/hardware-ne...

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Please let me know if you have any other questions.

Best regards.