I'm still baffled by this message remaining on my account.

I have already attempted to contact support. Nothing has been done. Again. The issue is that the suspension is over, but the message still remains. I'm not suspended. He's not suspended, and again, he's not even attached to my account anymore. I can't log into the account that received the suspension, because it's not even my account.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello xmarvlousLIE, as this forum is public viewing and unfortunately as independent consultants we do not have access there is some data and neither your account, we can not specify the actual reason or accurately check the issue of this message.

However all suspensions, are handled and made by Enforcement, the ideal is to log in with this account that received the suspension notice on the Enforcement website.

https://enforcement.xbox.com/

Hello again, try contacting Xbox customer service, and sending this same image to them, maybe they can enlighten you because they have access to the account information.

Hello Zombie,

We thank you for bringing this inquiry to our forums community, and understand that this concerns an inability to use your Xbox 360 console as all features are blocked due to parental controls.

Our suggestion here, please attempt to follow our how to reset the pass code for parental controls on Xbox 360
support article for the steps that you can take in order to resolve this case.

Try this for us and then let us know if this helped.

Best wishes!

I did and still no change, I am baffled and as you said I cant find that error message anywheres on the net.