Im putting in my address and it keeps saying that there is an error with it

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Hello Doomlas21 65,



Hope you are doing well. Thanks for posting to the Microsoft Community.



First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down.



Can you please let us know if you still need assistance with this, or if you already solved it through another path? Again, our apologies, and thank you for your understanding as we try to catch up.



We look forward to your reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

right, i have changed my email address over to a new email address and created a EA account and put them both under the same email address. but still says im too young :/ any other idea's ?

I tried putting address manually but still doesn't work. It says there is a error with your connection. i tired with another computer with windows 7 and the ICS works fine. Also when im on my desktop and i click on the bottom right of the screen where are
the wifi internet connection, it shows my current wifi connection and also my Ethernet connection but it says limited.

im having trouble whit xbox gold card Iv entered the co sde number and it keeps saying there was a error try again . so i went to xbox.com/redeemcode put the code on there and still not .