Im pissed and support is useless apparently.

IBGonzalez 23 · Feb 11, 2018

my payment method is blocked I've been patiently waiting all morning for a callback and nothing at all. I have money on the account and on my card so will somebody please fix this because I'm tired of it I just want to pay my subscriptions and it would help
if I could talk to someone.

:)

KillMeQuick05 · Feb 11, 2018

Support is useless

If you must know, I'm on this silver account because in the last six days 3 of my gold accounts have been suspended for no apparent reason. I call support and they tell me I have to post on the forum (which I've done in the correct forum.) to talk to the
Enforcement team. First off, it's absolutely ridiculous that in this day and age I HAVE to post in a forum and can't speak directly on the phone with someone that can help me. Second, the fact that if you are suspended you can't even use the forums and have
to make a separate account to do that is outright stupid. Who the hell thought of those bright ideas? These aren't difficult issues to solve. They really aren't. So now I've been waiting a few days to hear a response from this "enforcement team", so I can
hopefully resolve this issue. Tell me what I'm doing wrong here, please.

Xurts · Feb 11, 2018

Support is useless

3 seperate Xbox Live accounts and all of them banned or suspended? Ive been playing on Xbox Live with the same account for almost 8 years and never once was I suspended.

Theowenkiller brought your recent game history in to question because those games aren't supported by their developers anymore and modded lobbies are often played in. Playing in these lobbies is against the code of conduct and is a punishable offense.

Smwutches · Feb 11, 2018

Phone and chat support are the only ways to contact billing. 1-800-4my-xbox if you're in the US/Canada

Smwutches

Phone and chat support are the only ways to contact billing. 1-800-4my-xbox if you're in the US/Canada

BillyG 97

Trying the online chat support again ill let you guys know how it goes, im pissed

Tmac719

Im having the same problem and no one from support seems to be able to help me. its pissing me off

Sgt Clog Her

See you feel my pain... And xbox support knows and does nothing about it im getting pissed off.

Misses Quinzel

Hey there, Epic!

Any form of support through us (phones, chat, forums, Twitter, Reddit) cannot assist with any Enforcement actions taken against accounts and consoles. Console bans are not currently available for

Case Review, however submitting one for a regular suspension would provide information for any other suspensions on the account/console.

Because we cannot speculate on any Enforcement actions here on our forums, this thread will be locked. I suggest that you check out our Forum Guidelines linked in your post (and at the bottom of my post) for bypassing our word filter, and the
Code of Conduct to understand how to make Xbox Live an enjoyable service for everyone. If someone is inflammatory towards you, simply report their message and then block them
in the future to avoid any other suspensions on your account.

If you need assistance with any other Xbox related support issues, be sure to post up a new detailed thread so that our community can work on helping you out. Thanks for understanding!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

Im pissed and support is useless apparently.