I'm Offline?

Discus and support I'm Offline? in XBoX Accessibility to solve the problem; My Xbox One says I'm offline, but it also says I'm appearing online, I've tried turning it off and on waiting ten seconds, signing out and back in,... Discussion in 'XBoX Accessibility' started by X broski, Jun 21, 2023.

  1. X broski
    X broski Guest

    I'm Offline?


    My Xbox One says I'm offline, but it also says I'm appearing online, I've tried turning it off and on waiting ten seconds, signing out and back in, trying to change the 'appear online' only results in my stats being unknown, so, what do I do?

    :)
     
    X broski, Jun 21, 2023
    #1
  2. OpticRJames Win User

    I'm Offline?

    Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

    I sincerely do apologize for the inconvenience. As of the moment, we have a service alert status on this link for Friends and social activity, it is related to your concern where the status of friends is not displaying correctly, https://support.xbox.com/en-US/xbox-live-status.

    The support team is aware of the issue already and they are working on resolving the issue as soon as possible. Please click "Notify me" to get notified once the issue has been resolved.
  3. Mister Cizl Win User

    Showing offline when I'm not.

    Hey DSR Knowledge! What kind of network connection are you using? Please post up your

    detailed network statistics
    so we can take a look. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  4. Rodrigo Oliver Win User

    Xbox profile says I'm offline when I'm not

    Hi Ben, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please, reset your console.

    You can follow these steps:

    Press the Xbox button to open the guide.

    Select Profile & system > Settings > System > Console info.

    Select Reset console.

    Select Reset and keep my games & apps.

    For more information: https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

    Let me know if it works!
  5. Paul Bab Win User

    Xbox saying I'm offline when I'm in game but online when I'm not.

    Hi,

    Let's isolate your concern by gathering the following information:

    1. Is this issue happening with other non-Call of Duty games?

    2. Is this issue happening with other Xbox Profiles?

    3. May we have the exact error message prompted?

    Make sure to check the status of Xbox Live and Activision for any service alerts. To proceed, check out the following links:

    Xbox Live Service Status

    Activision Support Online Services

    Also, check the status of your Xbox Live Gold Membership by clicking this
    link
    and see if it's in good standing. Sign in with your Microsoft account.

    In addition, we recommend removing and re-adding your Xbox Profile on the Xbox One that may help resolve profile issues in a game. To proceed, click this

    link
    and perform the steps provided. Make sure to restart the Xbox One before re-adding your Xbox Profile.

    Keep us posted.
  6. GKGB Win User

    Appearing offline while I'm online

    hey did you ever get his figured out? I'm having th same issue. I've removed my account and re added it. Signed in/out. I've cleared my cache, cleared the alternate MAC address, reset my router. I cannot access privacy settings to check them because along
    with this issue im having a never ending load screen when I try to access my privacy settings. Sometimes hard resetting my console works but the issue will always come back. I haven't been able to access privacy settings or about 2 weeks now.
Thema:

I'm Offline?

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