I’m not playing a game, yet my account appears to be online. Help.

BlazeDragon · Sep 20, 2022

As you saw in the subject, even when I'm not playing a game, my account appears to be playing something. I first noticed this when I was looking on discord and saw that my statis had said I'd been playing Minecraft. At first, I just figured my computer was just being glitchy (as it is an older, less-powerful computer) and thought nothing of it. Later, I saw that my statis had said that I've been playing fall ellys, which I don't have installed on my computer or my consoles, so that's when I realized something was. I decided to disconnect all of my devices and reset my passwords, but that still didn't fix the problem. Please help.

:)

WPAK

Hi there,

to be sure other people aren't using your account you can check any activity at:

https://account.live.com/Activity

If somebody else is indeed using your account then you can find steps on what to do here:

https://support.xbox.com/en-US/help/account-profile/manage-account/compromised-account-solution

Changing your password should fix the issue and prompt for password on any device and perhaps it's also wise to enable two step verification, that will require to steps (via other verification methods) when signing in. Keep in mind that additional set up of an app password may be required to use older devices like a Xbox 360

Rldaye

Hey Nicolas, I’m in the uk and the status appears to be good but yet I still can’t play the game

Samsayo

I’ve been having the same issues for the last week. I’ll be kicked from my party without any notifications, and then it forces me to appear offline, yet it still shows I’m set to appear online.

It has to be server issues of something.

I’m on a brand new series X.

Sodangidni

Hello Sean. I’m Arturo.

I’m sorry to hear your account has been suspended.
In these cases, it is recommended to do an appeal.
However, as the suspension doesn’t appear yet, you may need to wait until it appears.

More information about submitting a case review is available in the following article:

https://support.xbox.com/help/family-online-safety/enforcement/how-to-submit-a-case-review

The enforcement site can be accessed here:

https://support.xbox.com/help/family-online-safety/enforcement/enforcement-history

Moreover, in case the suspension is reflected only in Fallout 76, and you can play other games fine, you may want to reach instead Bethesda support.

Lastly, I understand you may feel frustrated, however, it is important to clarify that no one in the community forums or someone from Microsoft support is capable of assisting with enforcement actions.

Thanks for your attention,

Arturo.

Leemur60

I would add some kind of ranking based on the players frequency online. I have not played RDR2 online yet but having played GTA4 online and been bullied by gangs of young teenagers (the game is an 18 and I’m 49!) there needs to be some sort of “fair play”
especially fo solo players. Online play is still in it’s infancy and there are a lot of 40+yo that still like the single player games. It is unfair to neglect these players (me included) by creating games or the best bits of games for multiplay only. I’m am
XBOX’ER! my friends play on PS4. Sending gameplay online will lose this Xbox player!

I’m not playing a game, yet my account appears to be online. Help.