Im having trouble with people

Firstly

My best advice is to mute the person and step away from the situation. Believe me i know its easier said than done but at the end of the day getting into that whole situation is not worth the time or energy.

Its natural to have a bad day, we all have them. But remember to always think how you would feel with people calling you names.

They cant tell you that you'll be permanently banned by the way, only the enforcement team determine that.

Try to consider to put your settings on friends only, which filters out messages, game chat, invites etc unless they are your friend. Which can help on those days you are having a rough day and don't want to potentially get triggered by people in game chat.

There is a Code of Conduct that was violated. It will be up to Enforcement to determine the sanction you will receive. Unfortunately some acts and words can't simply be retracted. Lesson learned. Next time just block and report the players and avoid any
confrontations.

You must calm down. And follow this. Gaming is for fun and fun only. If someone attack you respond with kidness. Be above anger and hate. If simeone realy bother you, block, mute, report. Respect everyone like you want to be respected.

you probaly only get enforced for 1 or 2 days depending on your enforcement history next time just block them so they cant harrese you anymore and report them

You probably would just get a temporary ban. But next time just mute players or join another session.