I’m having the fallout 4 creation club not loading problem

Kevin1138 · Jan 10, 2022

As apparently happens with a few people I load up fallout 4 and on the main menu after everything has loaded the creation club is grayed out and unclickable, I went to Bethesda forums and did everything they said to do to no avail, as a result since I deleted everything and then re-download it the creation club content that I had previously downloaded I cannot download now so none of my previous saves are usable.

I’ve been playing this game since its release and I would hate to lose the saves.

But the bigger point is that since I cannot access creation club I have lost all of the money that I spent purchasing the content...since it is now virtually unusable, This understandably upsets me.

I am on a family Gold membership but it doesn’t matter whether I use the home device or the other Xbox when I click into my account creation club does not load, if I click into my wife’s account it loads. Also I have Skyrim special edition and creation club works perfectly fine on that game no matter where I sign in!

Any answers would be very much appreciated because the loss of my ability to play my 4+ year old games is starting to really tick me off let alone the lost money that I gave/wasted to Bethesda.

:)

RayCliff1

Where do I find that option? In what menu?

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

You need to make sure as well that on your account setting it is allowed. You can validate by signing in to https://account.xbox.com/settings.

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Kevin1138

After scouring the help pages over at bethesda.net I finally found a page that has a few solutions that are not included in the main Bethesda troubleshooting section regarding this problem.

What finally worked for me was to disable the “ask before buying“ option in the Xbox one menu, After disabling it CC loaded up fine on all Xbox’s In the house..... interesting that this doesn’t affect Skyrim special edition’s ability to load creation club but, there you go.

DKWP79

The content of games marked as play anywhere will be transferred to pc, could you tell us the game you are talking about to be sure

Sorry - it's Bethesda's Creation Club. I have Fallout 4 & Skyrim, PC version of both. I do not own an XBOX.

Marrion_Y

Hi ThomasM1313,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today.

Based on Creation Club | Summer 2017 (bethesda.net), Creation Club is available also for PC and available via in-game digital marketplaces purchased with Credits. Please contact Bethesda support instead for assistance in getting Creation Club credits to your PC. See: Fallout 4 - Bethesda Support.

Kind regards,

Marrion

Microsoft Moderator

I’m having the fallout 4 creation club not loading problem