I'm having problems with my xbox one

Discus and support I'm having problems with my xbox one in XBoX on Consoles to solve the problem; My account is not working and I can't hear anyone and no one can hear me please help ff0373fd-3e52-4b17-9ac7-eafad32e9fdf Discussion in 'XBoX on Consoles' started by LukeSAFC03, Jan 6, 2016.

  1. LukeSAFC03
    LukeSAFC03 Guest

    I'm having problems with my xbox one


    My account is not working and I can't hear anyone and no one can hear me please help

    :)
     
    LukeSAFC03, Jan 6, 2016
    #1
  2. It is ridiculous that - even though I can connect to Xbox Live - an XBL issue can prevent me from playing a 100% singleplayer game.

    I'm having the same issue but it's still not working this makes me so mad I bought an xbox one because I had issues with my ps3 but now I'm having more problems with my xbox one
     
    ScreenedMetal99, Jan 6, 2016
    #2
  3. Trojan411
    Trojan411 Guest
    I'm having problems with being invited

    please can someone help me I've been having this problem for months and I've tried everything whenever I get sent invites to parties or games I don't receive them I can send invites and join my friends manually but it is extremely annoying not being able
    to recive invites please help me
     
    Trojan411, Jan 6, 2016
    #3
  4. OndoyBahista
    OndoyBahista Guest

    I'm having problems with my xbox one

    OndoyBahista, Jan 6, 2016
    #4
  5. {Parity}
    {Parity} Guest
    What do you mean your account is now working?

    Make sure your controller is fully updated.

    Try doing a hard reset on your console as it will correct many issues. Hold the power button on the console down for 10 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power
    cord back in and power up the console. Once it is online completely test for results and let us know. Good Luck!
     
    {Parity}, Jan 6, 2016
    #5
  6. OndoyBahista
    OndoyBahista Guest
    Try Genesis1953's suggestion or another option is to try your headset on a different controller.
     
    OndoyBahista, Jan 6, 2016
    #6
  7. You show up as silver , do you have a gold account?
     
    RobertBuckalew, Oct 31, 2018
    #7
  8. Marrion_Y Win User

    I'm having problems with my xbox one s

    Hi PanPhish,

    We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

    Thank you for understanding.

    Kind regards,
    Marrion
  9. Marrion_Y Win User

    I'm having problems with my xbox one s

    Hi PanPhish,

    Welcome to Microsoft Xbox Community Forum. I'm sorry to hear that you're having trouble with your Xbox One S. Based on the information you've provided, it seems like there might be an issue with the HDMI port on your Xbox or the cable itself. Here are some steps you can try to troubleshoot the issue:

    1. Try a different HDMI cable: Sometimes, the issue can be with the HDMI cable itself. Try using a different HDMI cable to connect your Xbox to your TV and see if that resolves the issue.

    2. Check the HDMI port on your Xbox: Inspect the HDMI port on your Xbox to see if there are any visible signs of damage or debris. If you see any debris, use a can of compressed air to blow it out.

    3. Try a different HDMI port on your TV: If you have multiple HDMI ports on your TV, try connecting your Xbox to a different port to see if that resolves the issue.

    4. Try a different TV: If you have access to another TV, try connecting your Xbox to that TV to see if the issue persists. This will help you determine if the issue is with your Xbox or your TV.

    5. Reset your Xbox One S display settings: If none of the above steps work, you can try resetting your Xbox One S display settings. Here's how:

    - Press and hold the Xbox button on your controller to bring up the power menu.

    - Select "Restart console" and then select "Restart" again.

    - When the console restarts, press and hold the Bind button (located on the side of the console) and the Eject button (located on the front of the console) until you hear a second beep.

    - This will reset your display settings to the default settings.



    Let me know how it goes.

    Kind regards,
    Marrion
  10. D'andreDaniels Win User

    I'm having problems purchasing things on my xbox

    Yeah, none of that seemed to work. It gives me the same result.
  11. Galaxy Golden Win User

    I'm having problems purchasing things on my xbox

    Have you tried performing a power cycle on your console, or try buying the game pass on a different device?
  12. XBF Erick C Win User

    I'm having problems purchasing things on my xbox

    Hey there D'andre,

    If you have already attempted to purchase using different payment options go ahead and make sure that all billing information on the account is correct.

    Manage your billing address and payment options on Xbox One

    If all information matches then I would advise that you attempt to upgrade to
    Xbox Game Pass Ultimate
    through a different device through the website. Once on the site you will need to sign into the Xbox account and then complete the purchase there.

    If the issue persists then I would advise that you
    Contact Xbox Support
    so that they may take a look at your account and provide further assistance.

    I hope this helps.
Thema:

I'm having problems with my xbox one

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