I'm having problems with my gamer pic on Xbox app I've waited 24 and 48 hours

Hello there, let's try to solve the inconvenience from a different perspective.

Please try the following on your phone:

1. Do a screenshot of the picture you want to use. Then crop it if necessary.

2. Open the Xbox app > tap on your profile > change the picture one more time.
Leave the app open for a while and verify if the picture has been changed.

If the inconvenience persists, I encourage you to reach Microsoft support, and verify with them if your account has some restriction.

I've tried selecting multiple and it still won't work don't have any active suspensions I've done it on my computer and I've done it on my phone it just won't work and if you want to talk on Xbox about this gtag luckyluciuss

Hello there, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee. urple_heart:

I understand you're having trouble when trying to change your picture for a new one. Let's try to sort this out.

For this purpose, may I know if you tried choosing a different profile picture, or are you picking the same one?

Additionally, please check if your account has or hasn't an active suspension:

https://support.xbox.com/help/family-online-saf...

PS: As a reminder, I would like to let you know that no one here can access to your account information, change details, change your profile picture or contact you privately.

Hi, Mori,

I understand you are waiting for your Xbox gamerpic to be updated. I suggest you wait for the verification process to be completed. Once the pic is approved, it will be updated soon. Sometimes, it can take 24-48 hours for the verification to finish.

Thank you!

I've been 'waiting' for 24 hours' twice so 48 hours in total with Endon in Markarth, seems to do the trick!