I'm having problems with my ear force recon 200

Good day!



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Thank you for your understanding.


Respectfully,



Microsoft Community Moderator

Hello Crys Chick,

Thank you for posting in Microsoft Community.

We understand that you have issues with your headset speaker or audio settings while gaming. Let us check on this together and sort this out in timely manner for you to get back to gaming.

To isolate the issue, please provide us details about your concern:

1. May we confirm if you can use this headset in listening to music and streaming videos?
   
2. Is the issue happening when you try to play a game?
   
3. Can your headset work on other devices? We notice you have added this concern to Xbox console category, please connect the headset on PC or mobile to see if issue persist.
   
4. Have you updated your headset?
   

Let's try some troubleshooting steps to see if we can get it working properly.



First, let's make sure that the headset is properly connected to your Xbox controller. Check that the 3.5mm jack is securely plugged into the controller's audio port. If it is, try unplugging it and plugging it back in to ensure a good connection.



Next, let's check the volume settings on your Xbox. Press the Xbox button on your controller to open the guide, then navigate to System > Settings > Display & sound > Volume. Make sure that the Headset volume is turned up and that the Headset mic is set to On.



If that doesn't work, try resetting your Xbox controller. To do this, hold down the Xbox button on the controller for about 10 seconds until the controller turns off. Then, turn it back on and try using the headset again.



If none of these steps work, it's possible that there may be an issue with the headset itself. In that case, I would recommend contacting the manufacturer's customer support for further assistance.



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,



Microsoft Community Moderator

I have been using a Turtle Beach ear force recon for over 2 years now with 0 problems. It has amazing sound quality for a cheap price.

The model of the headset is a ear force recon 70x and the connection is through the 3.5mm Jack.

Currently I am using the Turtle beach ear force recon x50 and theyre a great cheap gaming headset.