Im having problems maintaining connection in discord

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

We may need to perform an extended powercycle and reset the network hardware by following the steps below:

" 1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state."

Hi, Amanzz my name is Oskayra, and will be a pleasure help you

You may be currently experiencing discomfort with the discord and xbox services. i have to tell you that a few days ago they experienced a general failure that affected most of their users around the world (including me) so if none of my solutions helped you, you should keep waiting for the services to work excellently again, recently it has been announced that they have solved their problems but there may be certain users who have the problem for a few more days.

Discord Account: Verify that your Discord account is in good standing and doesn't have any restrictions or suspensions.
Xbox Account: Ensure your Xbox account is active and not linked to another Discord account.

Connection Issues:

Internet Connection: Check your internet connection for stability and speed. Discord requires a stable internet connection to maintain the link with your Xbox account.
Xbox Network Connection: Verify that your Xbox is connected to the internet and that your network settings are configured correctly.
Discord App Issues:

App Version: Ensure you're using the latest version of the Discord app on your Xbox. Outdated versions can cause compatibility issues.
App Data: Try resetting the Discord app data on your Xbox. This can sometimes resolve temporary glitches or software conflicts. Go to Settings > Apps > Discord > Advanced options > Reset.

Troubleshooting Steps:

Relink Accounts: Try relinking your Discord and Xbox accounts again. Sometimes, a simple re-authentication can fix the problem.
Restart Devices: Restart your Xbox and your router/modem. This can often refresh the network connection and resolve temporary glitches.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Hi

I would suggest you try running a network test to see if it brings up any errors, Please use the attached guide below that should help wih this.

https://support.xbox.com/xbox-one/networking/network-connection-error-solution

Hey, the problem may be that you dont have a box ticked on discord itself. To check/fix this go into Discord>Go to settings>Connections and scroll down to the Xbox tab and check if you have the boxes ticked.

I don't have problems making the connection, I have problems maintaining the connection. At complete random times I get kicked off off Xbox Live, but I'm not making any changes to it.