im having issues connecting to my xbox series x from my pc after update

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Kindly perform an extended powercycle and reset your network hardware by following the steps below and then try connecting your Xbox console again on your Xbox App PC.

1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.

Heya Georges,

So I just updated my PC, checked the USB drivers, updated the elite controller, and cable tested but not sure how to see if the Xbox companion is updated or even do an update but everything looks good. I also connected my normal Xbox X series controller to my PC with the same cable and it's working fine, I'm having no issues with the LB button or any other buttons for that matter... Maybe I'm not noticing the issue when I use the elite controller on my Xbox series X. Might be an issue with the controller but I'm not sure what else there is to do before requesting a repair from microsoft.

Im having the exact same issue! except with it being the wireless connection to the router itself. No other devices are playing up, except my Series X. I have only found a handful of people with the same issue and sadly no answers, apart from running a
ethernet cable directly from the series x to the router. Maybe a wifi hardware issue?

I used the HDMI 2.1 port when i did my PC testing. I even tried different HDMI cables.

The issue is the Xbox One X system. Im wondering if Microsoft is able to fix that with a patch or softwarw update.

Doing some research, it seems the One X uses HDMI 2.0 which might be the issue. Im just concerned if I will have this same issue with the Series S/X that i pre-ordered.

I am having the same issue with two games I owned and not showing in my library. They disappeared after setting my new Xbox series x from having an Xbox one. All apps and store are fully updated.