IM AN ADULT, y cant i download apps exceeding an age 18 rating

Discus and support IM AN ADULT, y cant i download apps exceeding an age 18 rating in XBoX Games and Apps to solve the problem; im using an adult account but i cant download apps with an 18 or older age rating..such as netflix or the ubisoft app please help!(i am also enrolled... Discussion in 'XBoX Games and Apps' started by Rashad68, Jul 13, 2016.

  1. Rashad68
    Rashad68 Guest

    IM AN ADULT, y cant i download apps exceeding an age 18 rating


    im using an adult account but i cant download apps with an 18 or older age rating..such as netflix or the ubisoft app please help!(i am also enrolled in preview program)

    :)
     
    Rashad68, Jul 13, 2016
    #1
  2. davemcfly85
    davemcfly85 Guest
    downloading demos

    nope, the age of the account itself has to be over 18 then the account can be promoted to adult and then the account can download demos for M or RP (ratings pending) games.
     
    davemcfly85, Jul 13, 2016
    #2
  3. davemcfly85
    davemcfly85 Guest
    PARENTAL APPROVAL REQUIRED is invalid

    you have to be 18 to promote an account to an adult changing your windows live will not change the age of the account when your account turns 18 THEN you will have the ability to promote to an adult one. and remember a child account cannot download any
    M or RP (ratings pending) demos or videos regardless of any parental consent.
     
    davemcfly85, Jul 13, 2016
    #3
  4. IM AN ADULT, y cant i download apps exceeding an age 18 rating

    Go to the settings and then to content restrictions.click on access for content.it should say unrestricted. That's the problem you're having. That should help with your problem.
     
    Jersey Reaper74, Jul 18, 2016
    #4
  5. You need to review once again the birth date of the mail account you use or use the account change lower in tutorials
     
    SMX Matrixnez, Nov 2, 2018
    #5
  6. SMX Matrixnez Win User

    IM AN ADULT, y cant i download apps exceeding an age 18 rating

    You need to review once again the birth date of the mail account you use or use the account change lower in tutorials
  7. Jersey Reaper74 Win User

    IM AN ADULT, y cant i download apps exceeding an age 18 rating

    Go to the settings and then to content restrictions.click on access for content.it should say unrestricted. That's the problem you're having. That should help with your problem.
  8. Smwutches Win User

    Account not permited to download content with rating.

    Once the age of your account turns 18 you can promote the account to adult and then you can download M rated demos.
  9. davemcfly85 Win User

    downloading demos

    nope, the age of the account itself has to be over 18 then the account can be promoted to adult and then the account can download demos for M or RP (ratings pending) games.
  10. Smwutches Win User

    Help

    If you remember the age you put on the account when you created it (which should be your actual age), and it's 18 or over, then you have an adult account. If you don't have any options for parental settings, then it's an adult account.

    You can also try download a demo of an M rated game. If it lets you download it, then you have an adult account.
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IM AN ADULT, y cant i download apps exceeding an age 18 rating

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