I'm a realm admin and I can't play.

Hello Analilia López Contreras,



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)









Thank you for your understanding.



Kind regards,



Xbox Forum Moderator

Microsoft Community

Hi Analilia López Contreras,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand the inconvenience caused. We will be glad to assist you with this. However, before we proceed, we would like to ask some questions about it.

1. When did the issue started?
   
2. Have you played it before with no problem?
   
3. Can you send a screenshot of the exact error message?
   
4. What platform are you using, PC, mobile, or console?
   

You may also try to visit these links to get some ideas on your problem.

• How to Manage Parental Consent, Family Settings and Realms/Multiplayer Access for a Child Account – Home (minecraft.net)
  
• Home (minecraft.net)
  

We hope it worked out well for you. If not, please reply back to this forum to let us know.

We will be glad to follow up and help you.



Sincerely,



Xbox Forum Moderator

Microsoft Community

The Owner of a Realm can promote other player to "operator" status. That would allow you access to most "slash" commands on the console, but would not grant you other admin rights. They cannot promote you to full admin.

See the Realms FAQ here: https://www.minecraft.net/en-us/realms/faq

Happy Gaming!

Hey so I'm here with the same issue .I had 3 other friends try to use their free 30 day Realm trial and none of them could. We are all met with the same prompt .Would be really nice to have because we are considering playing long term, but aren't settled
on the idea of paying for a Realm. We came to the conclusion that we would try it to see if it's even worth it vs.us just scheduling a time we can all play so that way we don't have to pay anything. But we can't even do that. Can this be fixed?

Edit: Just to see if it would work, I tried purchasing a 2-Player Realm and that didn't even work. I literally can't buy a Realm.

OK finally got it fixed - mojang support suggested "...the realm owner to try an revert the world to a previous back up? Please ask them save the current world somewhere safe before restoring to the back up...."

Got the realm admin to do that and was able to log in perfectly to the old version of the realm. Restoring the current version of the realm and was able to log into that as well.