Illegitimate Permanent ban from Xbox Live

TheLastODST87x · Dec 5, 2021

My old account ODSTxROOKIExx was banned from Xbox Live several years ago. Of course at that time I was too young to be able to do anything about it, and my father was unable to help me at the time. When It had happened I had no idea what for, only today have I finally been able to check and see. It stated "This account participated in account theft, phishing, or solicitation. This may include the purchase, theft, or unauthorized use of an account, attempting to acquire personal information from other players, attempting to violate the Code of Conduct in exchange for money or other services, or commercial use of Xbox Live". This definitely makes zero sense, given how I was 10 at the time, and my account even states that the last thing I was doing was playing borderlands 2. Whats odd was how sudden the ban was, there was no warning, it had simply popped up when trying to join a friend's lobby. Ive tried everything I could to get in contact with the enforcement team but no dice, at least on my end. I'm hoping that somebody somewhere can get me a way to talk to them, as this ban is not legitimate in any regard. I wish I had been able to do something about it earlier, but this is as soon as ive been able to.

:)

TheLastODST87x

It didn't appear to allow me to do so even when it had happened which is extremely odd, that's at least what my father told me

Smwutches

You would have had to contact them at that time to submit a case review. Since the ban is over 12 months old, that is no longer possible. There is no other way to contact the enforcement team.

o DuckHead o

Your account was permanently banned for accessing illegitimate content on Xbox LIVE. Unfortunately, XBLPET cannot go into detail but rest assured that sufficient evidence was gained to warrant your ban.

Onyx Is Here

So you're asking about how to continue playing the game that you got illegitimately? Cracked games are considered Marketplace Theft and could result in the account and/or device being permanently banned from Live

Shadowskill08

Unfortunately, the ban is permanent. Here is the console ban information taken from the Xbox Support page:

Console bans

Xbox consoles may be permanently prevented from connecting to Xbox Live for one or more violations of the Xbox Live Terms of Use. Consoles can be banned from Xbox Live for several reasons including, but not
limited to, the following reasons:

Console tampering: Physically opening the Xbox console and modifying it to play illegitimate software.
Online fraud: Attempting to social engineer users, take over Xbox Live accounts, or perform other fraudulent activities.
Repeat egregious violations: Multiple actions taken on accounts on the console by the enforcement team for disrupting the service or impacting users.

Customer Support for Xbox Live cannot undo an Xbox Live suspension for a console. Xbox Live console suspensions may also include permanent suspensions of Xbox Live accounts as well.

Illegitimate Permanent ban from Xbox Live