If you think your account has been hacked

Discus and support If you think your account has been hacked in XBoX Accessibility to solve the problem; There are two reasons why you might think your account has been hacked: You may have received a message from Microsoft that says, “Help us secure... Discussion in 'XBoX Accessibility' started by XBF John, Nov 8, 2021.

  1. XBF John
    XBF John Guest

    If you think your account has been hacked


    There are two reasons why you might think your account has been hacked:

    1. You may have received a message from Microsoft that says, “Help us secure your account,” which means we have seen activity on your account that’s out of the ordinary enough for us to take measures to lock down your account until you can take action.
    2. You’ve seen activity such as unauthorized charges, spam being sent to your contact list, unrecognized names in your file sharing, etc.
    If neither of those sounds like your situation, visit You can't sign in to your Microsoft account.

    If you think that you’ve been hacked, reset your password right away.

    1. Sign in to your Microsoft account at account.microsoft.com.
    2. Choose the Security tab.
    3. Choose Change my Password.
    Password recovery

    If you can’t sign in because you can’t remember your password or believe it may have been changed, go to: Reset or recover your lost Microsoft account password.

    Account charges

    When you see unexpected charges from Microsoft in a statement from your bank, credit card, or any other payment provider, we want to help you resolve your question as quickly as possible. Check out this article: How to investigate a billing charge from Microsoft.

    If you don’t recognize charges on your account and there are charges within your banking institution, you should contact your banking institution to investigate the charges.

    Still stuck?

    Try asking about your problem in the Xbox Forum. When posting, remember…

    • As per our community code of conduct, don't post any personal information.
    • Choose the correct category – a thread for hacked accounts should be placed in Gaming and Xbox > Account and Profile > Sign-In.
    • Include details about any troubleshooting you’ve done, whether you have additional security like a secondary email or phone number attached to your account, and any additional information that may help.
    Additional resources:

    Need help?

    • Web - support.xbox.com
    • Twitter - @XboxSupport
    • On your console - Xbox Assist app

    :)
     
    XBF John, Nov 8, 2021
    #1
  2. Prince Leo II Win User

    Xbox hacked wide open?

    If you think your account has been hacked, immediately call Xbox Support.
  3. Prince Leo II Win User

    I get disconnected from ea servers every 5 minutes

    Well, if that is what you think, then call Xbox Support to see if there has been some hacking activity in your account.

    I think they might not allow you to be on live once they check to see if someone did hack your account.
  4. M3tal Daz3 Win User

    I have removed the connection by a hacker

    If you think someone has tampered with the system just report him from your xbox console

    In case you think your account has been hacked: support.xbox.com/my-account/security/compromised-account-solution
  5. Boombaa Win User

    I think a modder is going to banned my account for a 3 month Xbox live cars

  6. XBF - Hayabusa Win User

    Cannot verify my account as the email on the verification is a hackers

    Hello WarrenLong4,

    I'm sorry to hear your account has been hacked. We have an article with information on what you can do if you have been hacked. If you think your account has been hacked - Microsoft Community

    Unfortunately, we cannot do anything here on the forums. You'll have to use the links provided in the article to try and recover your account.

    Best wishes,

    Hayabusa
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If you think your account has been hacked

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