If you refund a game but you play it for a few hours What a refund Will the refund cancel

Discus and support If you refund a game but you play it for a few hours What a refund Will the refund cancel in XBoX Games and Apps to solve the problem; I need to know that's why I'm asking because I accidentally requested a refund so I want to know if that's a way I could cancel the refund... Discussion in 'XBoX Games and Apps' started by loganbanke, Jan 13, 2024.

  1. loganbanke
    loganbanke Guest

    If you refund a game but you play it for a few hours What a refund Will the refund cancel


    I need to know that's why I'm asking because I accidentally requested a refund so I want to know if that's a way I could cancel the refund

    :)
     
    loganbanke, Jan 13, 2024
    #1
  2. Gerardo CG Win User

    If you refund a game but you play it for a few hours What a refund Will the refund cancel

    Hi there Loganbanke, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

    Some of the requirements for a refund to be accepted is not having played more than 2 hours and not having purchased the game more than 14 days ago. Therefore, if you don't meet either of these two requirements, the refund will likely be rejected if you haven't been informed of its approval or rejection yet.

    I hope this helps and if you have further questions please let me know.

    Kind regards,
    Gerardo.
  3. JonahChawre Win User

    Xbox refund issue

    Few days ago I purchased xbox Game pass pc and yesterday I cancel it and request to get refund but after 24 hour I didn't get refund
  4. DominumStige Win User

    Will digital games be refundable one day?

    Hi!

    The refund on digital games is only possible if you do not exceed 2 hours of play and the purchase does not exceed a few days. If you spend 40 hours playing, obviously you can not ask for a refund ...

    To request a refund just follow these instructions:

    - Sign in to your Microsoft Account

    - Select Payment & billing->Order history

    - Select the game you want to be refunded and chose "Request a refund"
  5. IRB Win User

    Refund Request Trouble/Annoyance

    The terms on digital purchases do state that all sales are final with no refunds. If course there are exceptions and they will issue refunds in some cases.

    It sounds like you have played the game for more than a few hours and although you don't like it, that probably doesn't entitle you to a refund.
  6. Eggnogga Win User

    Digital Game Refund?

    The refund "argument" can be a slippery slope. Some games, you could play for a few hours, get all of the achievements, and then demand a refund. I don't think that is fair to MS and/or the video game publisher.
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If you refund a game but you play it for a few hours What a refund Will the refund cancel

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