If i leave a family group at 13 after changing my age will my account be deleted?

Hello, Alessandro. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Your account will not be deleted, but usually a child cannot leave the family group they are on unless the adult that gave consent to him remove him from the family.

Also, usually a child account should not be able to change his birthdate unless he follows a proper verification procedure or has access to the adult account. However, the child should not be able to remove himself from the family even if he is able to change his birthdate.

If you have any question, please let me know.

Hi there! This is Virginia O.

I understand that you want to change your age on the family account.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

To give you a heads up, even if there will be changes on the birthdate the system will still recognize the first birthdate that's on the account.

Let us give it a try and perform the following troubleshooting steps.

Please update your birthdate on Microsoft account by signing in here: https://account.microsoft.com

Go to Your Info > Edit Personal Info.

Change your birthdate to reflect your actual age. After that, save the changes.

And then leave the Microsoft family group. To do this, go to Microsoft Family Settings: https://account.microsoft.com/family/windows/co...

Find your account under Your Family. Click Leave Family Group, get guided that if you are of age, this option should be available.

Thank you for your cooperation.

Hi J4rnn

Sorry to hear about what happened, however, your parents may need to recover the account to remove you from the group. Though, you can leave the family group on your own once you're of legal age.

A child/teen account is described as:

-Young child: Anyone under the age of 8

-Child: Ages 8 through 12

-Teen: Ages 13 through 17 (or 18 in South Korea)

For your reference here: https://support.xbox.com/help/family-online-saf...

Just sign in to your account (https://account.microsoft.com/family/home) click your profile > Under Windows, scroll at the bottom > Member settings and Leave family group.

Hello,

Check this webpage for information on leaving a family group as the organizer: Leave family group or remove members. Check under the dropdown menu called Leave family group (organizer).

Did you try to change these settings at xbox.com/privacy? And is your account listed at 18 years or older, or did it age up into adult status and was previous a child account?

Thank you,

I’m having the same issue where I can’t leave. I can’t change my Xbox settings or even access the page on search browsers because it says I’m in a family group yet I didn’t join one and no-one is added to mine. My age on my account is correctly 21, but it still forces the family group restrictions with no way to stop them. I can’t even look at my Xbox profile anymore!