I would very much like a refund for the losses I have incurred

GoldenWolf1489 · Feb 26, 2023

Up above 1 I was permanently banned from gta5.. for buying shark cards 10 million gta currency from the xbox store.. and nfs unbound freezes offline and online It says I could but I'm denied why? this kinda sucks..

:)

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

A refund is not guaranteed but you can request a refund by signing in to https://xbox.com/refunds.

Also, in regards to the denial of your refund, I apologize but just a friendly reminder that for refund concerns there is a dedicated team that handles them which is the refund team. There is no direct contact with them, only by submitting a refund request and by replying to their email (refund request confirmation and refund decision). To help you, I would recommend replying to their email.

Also, you can check this link for additional information: https://support.xbox.com/en-US/help/subscriptio...

ngocphi

Plus install probably and the game an donline mode do add to the requirements

BootyBox

Without the extra free space the game will be buggy and needs the free space to play not for the game itself.

Smwutches

You would have to contact phone support about a refund. However, everything on the marketplace does state that there are no refunds, so there is no guarantee that they will give one. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

You can request a refund by signing in to https://xbox.com/refunds.

I would very much like a refund for the losses I have incurred