i will post everyday until you guys make this right!

on twittier, facebook and Reddit!

Dear Microsoft, Xbox Support

Sad to say I’m very disappointed at the way your company handled my situation. I guess it is true what they say, you guys really don’t care about your customers, even when you guys were in the wrong 100%. Because of your mistake, I was robbed of my Limited-Edition
Gears of War Elite controller and my trust in you as a company. I’m a huge collector and gamer, but I know you guys don’t care. To you it was nothing more than a controller, to me it was pride in having a limited collection from a well loved franchise, one
of my favorites of all time. To me it was joy in owning a piece of history, to me it made me happy as a gamer and collector in have this amazing controller. Now according to you guys it’s recycled, junk. You have no way of replacing something that has been
out of stock for over a year and yet promised to replace it with another limited edition when I first spoke to a representative at your company. If I knew from the start that I wasn’t going to get another limited edition elite controller I would have kept
it as it was, with a broken thumbstick. Now all I’m left with is an incomplete collection (I have gears Xbox One S, Gears Headset) heartbreak and mistrust in your company. This is truly horrible, and a gamers worse nightmare. Your way of dealing with my situation
is to throw a regular Elite Controller and $60 MS credit and that’s it, take it or leave and “That’s all we can do for you” is what the Xbox Customer service Supervisor John kept on repeating! . No choice of getting my controller back, no reimbursement of
$218 for what I paid, no offer of another kind of limited edition controller of a different game…. Just what you offer and only that, even though your representative made the mistake, a HUGE one. 15 years of being a loyal customer thousands of dollars spent
on all your gaming product, and “That’s all we can do”. Thank you for making me feel like my money and support means nothing. Thank you for destroying my collection. Thank you for showing how much you care .. this is all i'm left with, frustration, trying
to get another elite controller that goes for about $700 now online, incomplete collection, and a horrible experience with your company

:)

 

Fall Preview Program - Group Not Found

You guys do realize that this was posted back in 2011 right and the instructions are totally outdated. Please be patient and wait until you are added into the group. There's no need to keep making posts, you'll get added within the next couple of days automatically.

 

help me asap im going insane!

Its been 2 weeks since my suspension is over. I can hear my friend, but i cant talk fix it stop replying saying sorry. I will post everyday until u guys fix the problem.You dont care about your customers not the only person having this problem.But instead
of fixing it you releasing $150 controllers.Lift my suspension do something you guys are over doing it with the suspension