I was playing rust on Xbox and then boom my controller stops working the q only buttons...

Discus and support I was playing rust on Xbox and then boom my controller stops working the q only buttons... in XBoX on Consoles to solve the problem; How do I fix the controller and how can I play it again a529b7f5-cbd7-47a9-932c-b4c6b07b8967 Discussion in 'XBoX on Consoles' started by Vlad_28, Jun 4, 2023.

  1. Vlad_28
    Vlad_28 Guest

    I was playing rust on Xbox and then boom my controller stops working the q only buttons...


    How do I fix the controller and how can I play it again

    :)
     
    Vlad_28, Jun 4, 2023
    #1
  2. Rostom L Win User

    I was playing rust on Xbox and then boom my controller stops working the q only buttons actually working is home button and left joystick I tried connecting a new controller it did not work

    I appreciate your efforts. It looks like your controllers are faulty already. Be sure to check for controller firmware updates:
    https://support.xbox.com/help/hardware-network/...

    To isolate more the issue, it would be best if you test your controllers to a different Xbox console. If they behave the same thing on a different console, I am afraid your controllers may need a replacement. If that's the case, you may check your replacement options here https://support.xbox.com/help/hardware-network/....
  3. Vlad_28 Win User

    I was playing rust on Xbox and then boom my controller stops working the q only buttons actually working is home button and left joystick I tried connecting a new controller it did not work

    I don’t know what a factory reset is
  4. Vlad_28 Win User

    I was playing rust on Xbox and then boom my controller stops working the q only buttons actually working is home button and left joystick I tried connecting a new controller it did not work

    And I have been using a keyboard to navigate through all of this
  5. Rostom L Win User

    I was playing rust on Xbox and then boom my controller stops working the q only buttons actually working is home button and left joystick I tried connecting a new controller it did not work

    Sure. If you could still navigate through the settings, try the steps below:
    Press the Xbox button to open the guide.
    Select Profile & system > Settings > System > Console info.
    Select Reset console.
    On the Reset your console? Please choose “Reset and keep my games & apps”
  6. Rostom L Win User

    I was playing rust on Xbox and then boom my controller stops working the q only buttons actually working is home button and left joystick I tried connecting a new controller it did not work

    Hi there! Sorry to hear about what happened. Let’s work on this one.

    What exactly is your Xbox console model?
    To confirm, the issue also persist on a different controller?

    For our basic troubleshooting steps, please power cycle both your controllers and console:
    Press and hold the Xbox power button for 10 sec until it turns off. Unplug it from the power source for few minutes. Plug it back in and turn it on again.
    For your controllers, turn them off, remove batteries and wait few minutes before turning them back on.

    To further isolate the issue, try connecting your controller directly to your console by using a USB cable. Let me know if it works fine.
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I was playing rust on Xbox and then boom my controller stops working the q only buttons...

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