I was playing and suddenly my controller turned off !

Hi, Emad! thank you for reaching out.

My name is AJ, I'm an Independent Advisor for the Xbox Community.

I'm sorry to hear you are experiencing some issues with your controller.

To clarify, is your controller not turning on at all? or is it turning on briefly and then shutting down?

I'll be looking forward to your reply.

Best regards.

Do you get a weird bug when connected Bluetooth or the USB adapter where rumble will suddenly turn on and not stop? I use the controller with my Surface Pro and have to generally go into each game and turn Rumble off because of the bug and you are right
via the app I cannot turn off rumble all the time.

I don't think you understand what I am saying. While I am in the middle of an online game, it suddenly just stuts off. I hear the sound when it turns on, and it shuts off. Ironically when I turn it on with the control it no longer makes any sound. You are trying to tell me it is perfectly normal for my system to shut off mid game in the 1st of 2nd game I play. That is not normal at all.... Thankyou for the reply

I was playing Battlefield 3. The console was sitting flat in an open, well ventilated area, free of any obstructions.

Then, suddenly, I was not playing Battlefield 3 anymore. The screen froze, the controller rumbled continuously, and I was forced to press the power button on the front of the console to turn it off. When I attempted to turn the console back on, the aforementioned
problem began.

This happens with many games, not just BF4. Today I was playing DR3 and my console suddenly turned off. It was weird but it did turn back on without problem. Im sure MS will patch this in their next update.