I was never accepted into Xbox Live Rewards! Pls Help

Discus and support I was never accepted into Xbox Live Rewards! Pls Help in XBoX Rewards & Social to solve the problem; I applied to this program for more than a week ago and i haven't heard back from you guys. It says there that it only takes two days but it's been like... Discussion in 'XBoX Rewards & Social' started by xMP720x, Jan 22, 2017.

  1. xMP720x
    xMP720x Guest

    I was never accepted into Xbox Live Rewards! Pls Help


    I applied to this program for more than a week ago and i haven't heard back from you guys. It says there that it only takes two days but it's been like 2 weeks. Please help, thanks!

    :)
     
    xMP720x, Jan 22, 2017
    #1
  2. Latin Lex
    Latin Lex Guest
    Microsoft Points Convertion

    Can someone pls convert my reward points into currency in my account I can't figure it out and xbox keeps telling me the forums can fix it.GamerTag I have 7,800 reward points that are not converting into my account every 15 and 30 pls help!
     
    Latin Lex, Jan 22, 2017
    #2
  3. StarryFountain
    StarryFountain Guest
    Any Halo 4 players out there?

    WTTTTTF. im not able to log into xbox live, for 3 days. pls help me.
     
    StarryFountain, Jan 22, 2017
    #3
  4. Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE Guest

    I was never accepted into Xbox Live Rewards! Pls Help

    If you are able to log into www.rewards.xbox.com with no issues then you have been admitted to the program. There is no approval process that you would receive verification on.

    If you are unable to log in at the above website then a member of the reward team will review your account and reply to you here if there is an issue. They work Monday - Friday from 9am to 5pm PST and typically take 1-2 business days to reply.
     
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE, Jan 22, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello xMP720x,

    We believe we may have found the issue, and are currently investigating. Can you roughly recall when you signed up? Was in sometime from January 7-10th? This may help pinpoint why this is occurring. Apologies for the inconvenience.
     
    XBLRewards8, Jan 24, 2017
    #5
  6. xMP720x
    xMP720x Guest
    I think it was between those dates.
     
    xMP720x, Jan 27, 2017
    #6
  7. XBLRewards8
    XBLRewards8 Guest
    Hello MP720,

    Thanks for the confirmation. On that date range we experienced a temporary issue that caused some information required for registration to not be received correctly. We are now working on restoring functionality to your account. Apologies for the inconvenience
    caused by this delay.
     
    XBLRewards8, Feb 3, 2017
    #7
  8. XBLRewards8
    XBLRewards8 Guest

    I was never accepted into Xbox Live Rewards! Pls Help

    Hello xMP720x,

    Our platform team has deployed a fix for your unique issue. We'll watch your account to confirm this working as intended. Apologies for the inconvenience caused by this delay. You should be registered in the next 96 hours!
     
    XBLRewards8, Feb 7, 2017
    #8
  9. XBLRewards8
    XBLRewards8 Guest
    Hello xMP720x,

    After reviewing your account, I can confirm that you are now enrolled in the program. Again, apologies for the delay while we tracked down your issue.
     
    XBLRewards8, Nov 3, 2018
    #9
  10. xMP720x Win User

    I was never accepted into Xbox Live Rewards! Pls Help

    Hello ,

    We believe we may have found the issue, and are currently investigating. Can you roughly recall when you signed up? Was in sometime from January 7-10th? This may help pinpoint why this is occurring. Apologies for the inconvenience.
    I think it was between those dates.
  11. Murphs-A47006C9-2185 Win User

    I was never accepted into Xbox Live Rewards! Pls Help

    If you are able to log into www.rewards.xbox.com with no issues then you have been admitted to the program. There is no approval process that you would receive verification on.

    If you are unable to log in at the above website then a member of the reward team will review your account and reply to you here if there is an issue. They work Monday - Friday from 9am to 5pm PST and typically take 1-2 business days to reply.
  12. XBLRewards8 Win User

    I was never accepted into Xbox Live Rewards! Pls Help

    Hello xMP720x,

    We believe we may have found the issue, and are currently investigating. Can you roughly recall when you signed up? Was in sometime from January 7-10th? This may help pinpoint why this is occurring. Apologies for the inconvenience.
  13. XBLRewards8 Win User

    I was never accepted into Xbox Live Rewards! Pls Help

    Hello MP720,

    Thanks for the confirmation. On that date range we experienced a temporary issue that caused some information required for registration to not be received correctly. We are now working on restoring functionality to your account. Apologies for the inconvenience
    caused by this delay.
  14. XBLRewards8 Win User

    I was never accepted into Xbox Live Rewards! Pls Help

    Hello xMP720x,

    After reviewing your account, I can confirm that you are now enrolled in the program. Again, apologies for the delay while we tracked down your issue.
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I was never accepted into Xbox Live Rewards! Pls Help

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