I was having problems with my account so I signed in with a new Microsoft account now I...

Each 360 account can be associated with a Live account.

Currently I have:

old 360 account -> associated with my Live account but with the old gamertag

new 360 account -> associated with my Live account but with the new gamertag

The new account got created when I downloaded my profile using my microsoft sign in. The old account was associated with the same microsoft sign in but it didn't recognize my gamertag change. Now it won't let me sign in to live because it asks for my microsoft
sign in details. I'm guessing the sign in fails because it's trying to find the microsoft account associated with the old gamertag.

I either need to somehow transfer my saves over to the new 360 account so I can upload them to the cloud, or I need someway for my Xbox to realize that my gamertag changed on the old account so I can sign into live again with that account.

Hello! My name is Mario and I welcome you to the Microsoft Xbox Community!

I can understand your concern and please don't worry I am here to help you.

It is necessary to first recover access to that other account you had.

In the following link you can follow the step by step process to recover your account: https://account.live.com/acsr

From there you can use a new email address to recover your account and have the Microsoft team contact you.

I recommend that you answer all the questions and do not leave any unanswered. It is important to follow the step by step process to recover your account. It can take up to 24 hours for the Microsoft team to review your account recovery request and contact you directly.

Please keep in mind that this is a public forum. I am an Xbox gamer like you and I am happy to help you with my knowledge. Unfortunately, I am unable to access your internal account information.

Hi there,

Sorry to hear you are having this problem.

So, do you have a Microsoft account with a google alias? You can add new aliases or other sign in methods via this link:

Change the email address that you use to sign in to your Microsoft account

I hope this helps.

Tried the in place upgrade, same problem from the video before. Tried signing in to my local account to see if that helped, it didn't and now I have a similar problem trying to sign in with my Microsoft account:

https://linksharing.samsungcloud.com/o7QcelzDFAAF

Still can't play 3rd party games, and now can't sign into my microsoft account from the local account.

Hello, I'm Felipe and I'm an independent Community Advisor, and I'll do my best to help you.

If you signed in with a new Microsoft account on your PS5, you will not be able to access your old Minecraft account that was linked to your previous Microsoft account.

To access your old Minecraft account, you will need to sign in to your PS5 with your old Microsoft account credentials. If you cannot remember your password, you can try to reset it using the Microsoft Account Recovery page.

If you are still unable to access your old Minecraft account, you may need to contact Minecraft support for further assistance. They may be able to help you recover your account or link your new Microsoft account to your old Minecraft account.