I was going to power on my xbox series s and then it factory reset itself and now I losted...

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Ax47, when we do a factory reset on the console it deletes your data and accounts, but to get your items back just put your account or accounts on the console before.

For this you will need to know the email and passwords of the accounts.

Hi Dustin!

Just to confirm, are you an Insider program member who uses a preview build on your console? Or you only use the normal/public version?

When did this issue start to occur? What steps have you tried so far?

I have the xbox series s. I'm in the U.S. and I don't think I part of the program. And I've tries factory resetting my xbox and resetting the router.

Hello Joe👽, My name is Khaji I am an independent advisor and I will be happy to help you today.

It is unusual for an Xbox Series to factory reset itself without intentional action on the part of the user.

Your console may have received a system update while you were offline. In some cases, a major update may require your accounts and home screen to be set up again. Check for pending updates and make sure you install them correctly.

Make sure your Xbox Live account is active and there are no issues with it. If your account is disabled or if there is a problem with it, the console may restart and ask you to add the account again.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

This is an ongoing problem for the Xbox at the moment.

I'm having the issues of my Xbox turning on by itself currently.

Right now I haven't seen any solutions to this issues. Factory resets or power cycles also do nothing.