I was claiming a $8 v-bucks card when I accidentally pressed back because I put in the...

Hi, my name is Annanda, thank you for your question and for reaching out.

In this case what you can try doing is contacting Epic Games Support directly, okay? If there is anything that can be done in this situation, they are going to assist you.

Follow this link:

https://fortnitehelp.epicgames.com/

Scroll down a little to find the " Contact Us " section.

I hope I was able to answer your questions! Please, if you have any other doubts, we are here to help.

Help the next person with this issue by indicating if this reply solved your problem. Click Yes or No below.

Best Regards, Annanda.

Hi. My name is Brilliant, an independent advisor. I am happy to assist you today.

I’m sorry to hear that your V-Bucks have not been claimed on Xbox. If you have redeemed a V-Bucks card through the Fortnite account on the back of the card and used the code generated to add to your individual Xbox account through Microsoft, but the V-Bucks do not show up on your child’s account on Xbox, you can try the following steps:
1. Check if the card was redeemed to the correct account.
2. Check if the V-Bucks are available on the account that redeemed the card.
3. Check if the V-Bucks are available on other platforms such as PC or mobile.

I hope this helps.

Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

If you bought Fortnite V-Bucks from the Microsoft Store but can’t find them, check your purchase history. If you see them listed, contact Epic Support.

Check your Xbox purchase history

https://support.xbox.com/en-US/help/subscriptio...

Epic Support

https://www.epicgames.com/help/en-US/contact-us

**Note V-Bucks purchased on one platform may not be redeemable on other platforms.

Thank you so much, what I should have said was that it shows as purchased but when I go to claim the v-bucks it does not show the credits

Hi, FinGill my name is Jose, and I would be happy to help.

To buy V-Bucks, you can follow these steps:

Purchase V-Bucks from the Fortnite store or a trusted retailer.

When you complete your purchase, you will receive a gift card code.

Give the gift card code to your friend.

Your friend will be able to redeem the gift card code in the Fortnite store. Once you redeem the code, the V-Bucks will be added to your Fortnite account.

I hope this information is useful to you and you can give the V-bucks to your friend.

Sincerely
Jose.