I was charged for a Minecraft Realm, but it isn't appearing in my Realm list.

Discus and support I was charged for a Minecraft Realm, but it isn't appearing in my Realm list. in XBoX on Windows to solve the problem; Hello, I purchased a Minecraft Realm tonight. The loading screen for the purchase hung for over ten minutes, so I closed the game. Upon relaunching... Discussion in 'XBoX on Windows' started by Chillykiwi, Oct 29, 2019.

  1. Chillykiwi
    Chillykiwi Guest

    I was charged for a Minecraft Realm, but it isn't appearing in my Realm list.


    Hello,

    I purchased a Minecraft Realm tonight. The loading screen for the purchase hung for over ten minutes, so

    I closed the game. Upon relaunching the game, the realm is not visible (even hours later) and I have been charged the $5 for the realm.

    Are there any known resolutions for this?

    Regards,

    .

    ***Moved from Windows 10/Microsoft Store***

    :)
     
    Chillykiwi, Oct 29, 2019
    #1
  2. XBF Diego M Win User

    I was charged for a Minecraft Realm, but it isn't appearing in my Realm list.

    Hi Chillykiwi,

    Thank you for posting on forums, I'd be happy to help.

    Does the charge for the realm subscription appear in your
    Microsoft account order history    ?

    If you haven't already done so, I'd recommend checking for any updates to Windows, the Microsoft Store, or Minecraft for Windows 10. If you have confirmed that everything is up to date, try uninstalling and then re-installing the game from the Microsoft
    Store app.

    Be sure to let us know!
  3. SumGuyMS Win User

    I'm being charged for Minecraft Realms, but my microsoft account says I have no subscriptions.

    Hello Jesse

    I do not see the current recurring charge listed at https://account.microsoft.com/billing/orders/ currently there's no history of that charge ever being made, but I know it used to be on there as I've had Minecraft Realms for well over a year. The only charges listed are the two new charges I had to make to regain access to my realm.

    After checking my girlfriend's subscription history we found the payment history is now on her account somehow. She also does not currently have access to any realms on minecraft, and she's never had a realm. The realm in question has alway been under my name, I'm listed as the owner, and it worked for over a year with no problems. Now I'm still paying for it but no one has access to it.

    All subscriptions have been cancelled and refunds have been requested. I guess we'll see what happens.
  4. kang0o Win User

    I paid for Minecraft realms via the Microsoft account page but in game the realm still says expired

    Signing in via the Minecraft launcher has given me a realm but it isn't my realm but a brand new one, how do I get my realm back?
  5. Trixxyz Win User

    Minecraft Issues

    Minecraft realms were down at this time. They were down for around 36-48 hours. You're realm should be functioning now. If it isn't try some of the following

    1. Restarting Minecraft
    2. Turning off your Xbox and turning it back online
    3. Check your network settings
    4. Install a backup of the realm
    5. Download the world on the realm and then re-upload it

    [b]If this has helped you in any way please upvote this or select mark as answer[/b]
  6. Trixxyz Win User

    I can’t connect to MY realm

    Minecraft realms were down at this time. They were down for around 36-48 hours. You're realm should be functioning now. If it isn't try some of the following

    1. Restarting Minecraft
    2. Turning off your Xbox and turning it back online
    3. Check your network settings
    4. Install a backup of the realm
    5. Download the world on the realm and then re-upload it

    [b]If this has helped you in any way please upvote this or select mark as answer[/b]
Thema:

I was charged for a Minecraft Realm, but it isn't appearing in my Realm list.

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