I was banned for almost 3 weeks for something I didn’t even do

So, I was playing Fortnite while my friend was round at my house on my iPad, which I have the Xbox app and are permanently logged onto with the app, anyways, my friend loaded up my app and since I was logged on, could and did send a message saying “****
faggot” to another of my friends, the friend who received the message, didn’t even report me and probably just ignored thinking it was a joke. After this, I was banned until the 6th of January. I have sent an email almost the same a said this post but I doubt
they’ll believe me. What can I do? Please help if you are awareness of any methods of getting the ban lifted, or at least shortened? Thanks.

:)

 

i was banned for something I didn’t do

Just remember you are responsible for any action taken on your account, regardless of if you actually did it or if it was someone else.

The most you can do is to file a
case review.

 

i was banned for something I didn’t do

From the enforcement page:

"As the owner of the account you are ultimately responsible for how the account is used, both good and bad. When we issue a suspension, it’s not necessarily because you committed a violation, but because the account was used to commit a violation.
Even if you weren’t home or holding the controller when the activity occurred, if a particular Gamertag was used to harass other players or cheated in a game we have to hold it accountable"

That clearly states the responsibility of the account's owner. That being said the enforcement team doesn't uses the forums and we can't help you with suspension issues

To check your suspension or if eligible for a case review:
https://enforcement.xbox.com

 

Unfortunately forums and support can't assist with suspensions. You will have to visit
enforcement read the code of conduct and file a case review.