I wanted to cancel my Xbox live Gold membership but never got the email.

Discus and support I wanted to cancel my Xbox live Gold membership but never got the email. in XBoX Games and Apps to solve the problem; I wanted to cancel my Xbox live Gold membership but i had to verify my account by putting in my email address which i did many times but never got the... Discussion in 'XBoX Games and Apps' started by MrDucky97, Aug 14, 2014.

  1. MrDucky97
    MrDucky97 Guest

    I wanted to cancel my Xbox live Gold membership but never got the email.


    I wanted to cancel my Xbox live Gold membership but i had to verify my account by putting in my email address which i did many times but never got the email with the code i was told to put in. So thanks to that i had to pay £40 (which
    i don't have) Nice!. Has this happened to any one else?.


    :)
     
    MrDucky97, Aug 14, 2014
    #1
  2. xboxfelix
    xboxfelix Guest
    How to Turn off auto renewal or cancel Xbox LIVE membership

    How to turn off auto renewal

    It is recommended that you cancel your Xbox LIVE Gold Membership using the option of turning off automatic renewal. If auto renewal is "off", your membership will expire at the end of its current term.

    Steps to follow:

    1) If you are not already signed in, click Sign In at the upper right hand corner and sign in using your Microsoft account.

    2) Proceed to My Account.

    3) Click Change next to automatic renewal. Change the setting to OFF

    You will be able to continue enjoying all the benefits of Xbox LIVE Gold Membership until your paid membership time expires.

    Note:

    If you want to cancel or disable your Xbox LIVE Gold Membership immediately, you should contact Xbox support. Use the Request a Call from Support option on the official Xbox Contact Us page. Your account cannot be canceled through chat or email.

    If you disable your account immediately, you will lose the time remaining on your membership subscription.

    If you are on a 2 Year Xbox LIVE Gold Contract, and you want to cancel before the end of the 2 years, you will be charged an Early Termination Fee and other applicable taxes. Once the two-year agreement period is over, your account will not be renewed automatically.

    You can cancel the 2 Year Xbox LIVE Gold Contract using the option of self-cancel your subscription on Xbox.com
     
    xboxfelix, Aug 14, 2014
    #2
  3. Fasces
    Fasces Guest
    30 day refund policy is lame on xbox live gold memberships

    Just wanted to point out that the 30 day "refund" policy for xbox live gold memberships is quite lame. My account auto renewed, and because I didn't check my credit card bill immediately and call within 30 days (it's now ~45 days), the only option was to
    remove the gold membership from my account, and give me a "token" for xbox live gold membership. If I wanted a token for xbox live gold membership, I wouldn't have bothered to cancel it.
     
    Fasces, Aug 14, 2014
    #3
  4. onyxishere
    onyxishere Guest

    I wanted to cancel my Xbox live Gold membership but never got the email.

    Sorry to hear it. Perhaps try giving a call to phone support for some assistance turning it off and (possibly) having it cancelled may be in order. I see you're in Europe but I don't know which country so I can't give you a specific phone number but click
    the link and follow the instructions to arrange a call back.

    support.xbox.com/contact-us
     
    onyxishere, Aug 14, 2014
    #4
  5. onyxishere Win User

    I wanted to cancel my Xbox live Gold membership but never got the email.

    Sorry to hear it. Perhaps try giving a call to phone support for some assistance turning it off and (possibly) having it cancelled may be in order. I see you're in Europe but I don't know which country so I can't give you a specific phone number but click
    the link and follow the instructions to arrange a call back.

    support.xbox.com/contact-us
  6. AustereAlloy00 Win User

    Cancel my automatic payment

    I want cancel my Xbox Live Gold (paid) membership
  7. WirelessTree597 Win User

    Gold Membership

    I want to cancel my Xbox live Gold 12 month membership permanently please.
  8. EggsBoxJuan Win User

    Want to switch from xbox live gold family to just plain xbox live gold one person. HOW????

    How do I cancel a Gold Family Pack membership?

    For information about how to cancel your membership, see
    Cancel your Xbox LIVE Gold Membership
    .

    -

    Once the membership has been cancelled or run out you can go to a regular Gold membership.
  9. IansLuck Win User

    Xbox LIVE Gold Renewal Question?

    Well I'm just concerned about my consecutive years as an Xbox LIVE Gold member. I already have everything else but this settled. Because when I renewed my membership, it canceled my old membership that wasn't being paid for at the time. (Hence, why I renewed
    my membership in the first place.) So it canceled my old membership and created a new Gold membership to take it's place. Since it canceled my old one, will this stop my consecutive year(s) as an Xbox LIVE Gold Member?
Thema:

I wanted to cancel my Xbox live Gold membership but never got the email.

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