I wanted to cancel my Xbox live Gold membership but never got the email.

I wanted to cancel my Xbox live Gold membership but i had to verify my account by putting in my email address which i did many times but never got the email with the code i was told to put in. So thanks to that i had to pay £40 (which
i don't have) Nice!. Has this happened to any one else?.

:)

 

How to Turn off auto renewal or cancel Xbox LIVE membership

How to turn off auto renewal

It is recommended that you cancel your Xbox LIVE Gold Membership using the option of turning off automatic renewal. If auto renewal is "off", your membership will expire at the end of its current term.

Steps to follow:

1) If you are not already signed in, click Sign In at the upper right hand corner and sign in using your Microsoft account.

2) Proceed to My Account.

3) Click Change next to automatic renewal. Change the setting to OFF

You will be able to continue enjoying all the benefits of Xbox LIVE Gold Membership until your paid membership time expires.

Note:

If you want to cancel or disable your Xbox LIVE Gold Membership immediately, you should contact Xbox support. Use the Request a Call from Support option on the official Xbox Contact Us page. Your account cannot be canceled through chat or email.

If you disable your account immediately, you will lose the time remaining on your membership subscription.

If you are on a 2 Year Xbox LIVE Gold Contract, and you want to cancel before the end of the 2 years, you will be charged an Early Termination Fee and other applicable taxes. Once the two-year agreement period is over, your account will not be renewed automatically.

You can cancel the 2 Year Xbox LIVE Gold Contract using the option of self-cancel your subscription on Xbox.com

 

30 day refund policy is lame on xbox live gold memberships

Just wanted to point out that the 30 day "refund" policy for xbox live gold memberships is quite lame. My account auto renewed, and because I didn't check my credit card bill immediately and call within 30 days (it's now ~45 days), the only option was to
remove the gold membership from my account, and give me a "token" for xbox live gold membership. If I wanted a token for xbox live gold membership, I wouldn't have bothered to cancel it.

 

Sorry to hear it. Perhaps try giving a call to phone support for some assistance turning it off and (possibly) having it cancelled may be in order. I see you're in Europe but I don't know which country so I can't give you a specific phone number but click
the link and follow the instructions to arrange a call back.

support.xbox.com/contact-us