I wanted to apply a $5 points credit to my purchase and receive bonus rewards

The Microsoft Rewards program is separate from the Xbox Rewards program. You would need to contact their customer support for assistance.

I appreciate your response. But this does not apply. I know how to purchase a gift card, but I want to use the credits that were applied to my account automatically by Microsoft when I earned reward points. I earned these points using BING and playing
the games. SO, once I earned enough points, I chose to redeem those points by purchasing a gift card. However, instead of receiving a digital code via email the way I used to, it now automatically adds the gift card amounts to my MS account. The problem
is that I wanted the gift cards to give to someone else... not myself. What is the point of choosing a gift card option to redeem reward points if you are going to give them to yourself??????

MICROSOFT changed the way we use to be able to use the Gift cards. I now have credit in my account that I wanted to give as a GIFT. If I wanted to use the points myself, I would have chose a different reward option! The whole point of choosing GIFT CARD
is to give! Microsoft is screwing up by changing this policy. If they think I am going to use my paypal or visa to purchase anything from them again … after this... they are crazy. I earned those points and want the GIFT CARD for a GIFT!

How do I use the credits that were applied AUTOMATICALLY to my ACCOUNT when I chose GIFT CARD using my rewards points? I want to give the credited amount to my son and granddaughter, which I used to be able to do... now I CAN'T!

I AM FURIOUS! It is Christmas Eve and I go to print out the email like I have done for the past 3 years, and it doesn't have the digital code. It has a statement about it being placed on my account. SO again, I ask.... how do I use those credits to give
a gift card, which is what I already purchased with my REWARD POINTS! ANYONE????

Hello ebamjr,

As stated in our FAQ (https://rewards.xbox.com/faq/):

When will I receive my Rewards Credits?

Your Rewards Credits will appear as pending within 96 hours of completion of each week’s offer or completion of the Bonus Reward punchcard.

Since your purchase was just made today, it is too early to see the Credits pending.

I can see my preorder, but the double reward point bonus seems to no longer be applied. If this is the case it will be cheaper to cancel and order elsewhere.

I purchased some Microsoft Points and downloaded some Left for dead 2, DLC, and expected to receive the Xbox live rewards bonus for making my first purchase on the market place , but saw nothing . someone please help ...