I want to update my warranty information

Discus and support I want to update my warranty information in XBoX on Consoles to solve the problem; Hi all, I am trying to reach out to Microsoft support to update my warranty information for my Wireless controller correctly in the system, but it... Discussion in 'XBoX on Consoles' started by burn1337, Nov 9, 2021.

  1. burn1337
    burn1337 Guest

    I want to update my warranty information


    Hi all, I am trying to reach out to Microsoft support to update my warranty information for my Wireless controller correctly in the system, but it seems really difficult to get hold of a tech support agent. Is there any way I can get in touch with the support team? I feel the self-help is useless and "Request a Call" is always showing unavailable. I have been trying to reach Microsoft support for some time now. I'm starting to lose hope in Microsoft products due to their poor accessibility for support when needed most.

    :)
     
    burn1337, Nov 9, 2021
    #1
  2. Georges C. Win User

    I want to update my warranty information

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello burn1337 , this procedure can only be done by Xbox support, the ideal is to contact via chat, because they will need your purchase invoice of the console so they can do the update in the system.

    https://support.xbox.com/en-us/contact-us?index...
  3. ngocphi Win User

    I want to update my warranty information

    What update do you need

    Unless you purchase a elite controller

    You only get 90 days with any controller unless it is warranty repair the ita 90 days after that

    Elite havr a year warranty hence the extra cost

    Controllers purchased with a console only has 90day warranty not a year

    The only exception to this is ms complete which you have to purchase and is applied directly to your ms account that you registered your console with

    Controllers don't come with a very long warranty

    They never have

    Only exception is the joycons but thar was subject of a class action lawsuit which nintendo settled with an temporary replacement regardless of warranty status (seems to be ending soon with nintendo saying joycon drift has ended

    Or.if you bought it used then it is upto your store not ms unless you are lucky and it's a open box which case it's the original purchaser purchase date not yours
  4. Tezzarrific Win User

    Updating warranty information

    which store did you purchase from
  5. AridLizard Win User

    Updating warranty information

  6. ArtfulGrunt94 Win User

    Updating warranty information

Thema:

I want to update my warranty information

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