I want to speak with a Microsoft agent.

Discus and support I want to speak with a Microsoft agent. in XBoX Accessibility to solve the problem; I need to speak with someone regarding charging from Microsoft that I never approved/ 229d04b2-9fae-4401-a83e-77c7b666dab0 Discussion in 'XBoX Accessibility' started by Aimee Balser, Jun 9, 2023.

  1. Aimee Balser
    Aimee Balser Guest

    I want to speak with a Microsoft agent.


    I need to speak with someone regarding charging from Microsoft that I never approved/

    :)
     
    Aimee Balser, Jun 9, 2023
    #1
  2. DeniqL Win User

    I want to speak with a Microsoft agent.

    Hi,Aimee ! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    You can get a refund by signing in at the link provided and be sure to submit your request from the account you used to make the purchase.

    https://xbox.com/refunds

    After you submit this form, you’ll receive confirmation and follow-up emails that’ll include instructions on how you can keep track of the status of your request. They should send you a response within a few days.

    If you still want to contact a support agent please go here:

    https://support.xbox.com/contact-us
  3. XBF Houmaidi O Win User

    Speak to an agent

    If he purchased the Xbox Game Pass for console, he won't be able to play online. What he can do is Request a refund for that subscription and purchase the Xbox live gold instead. However, this process it can take a bit of time to get the refund back at his account( from 3 to 5 business days). If you manage to get hold of our live support, they will be able to cancel the game pass for console and provide you with the live gold.
  4. kimb5 Win User

    Speak to a agent

  5. JohnnyXeo Win User

    Speak to a agent

    Definitely change all passwords for everything.
  6. XBF Lance J Win User

    Speak to an agent

    Hey Tasha,

    Sorry for the inconvenience. The fastest way to setup a call would be to do the following:

    1. Visit
    Xbox Support

    2. Select Xbox One

    3. Select Can't Connect to Xbox Live

    4. Select Request a call from support

    Hope this helps!
Thema:

I want to speak with a Microsoft agent.

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