I want to refund a game purchased from the US store HELP ME MICROSOFT !!!!!

Discus and support I want to refund a game purchased from the US store HELP ME MICROSOFT !!!!! in XBoX on Consoles to solve the problem; I purchased the game from the US store. But in the game I have a problem with the translation and ping problem so I want to refund the game HELP ME... Discussion in 'XBoX on Consoles' started by caligoparz, Jun 14, 2018.

  1. caligoparz
    caligoparz Guest

    I want to refund a game purchased from the US store HELP ME MICROSOFT !!!!!


    I purchased the game from the US store.

    But in the game I have a problem with the translation and ping problem so I want to refund the game

    HELP ME PLZ!!!!!

    game name is

    Friday the 13th : The Game

    and

    The evil within 2

    If you can not refund two things , refound "Friday the 13th"

    thanks

    :)
     
    caligoparz, Jun 14, 2018
    #1
  2. DominumStige
    DominumStige Guest
    Canceling sea of thieves preorder

    Hi!

    If you have purchased from the official store, you can open your order history, select the game and request a

    refund
    .
     
    DominumStige, Jun 14, 2018
    #2
  3. Xbox copy of the game on PC

    Hi there Max,

    Thanks for the reply! In reference to any refunds on transactions, I recommend to contact the Microsoft Store for further assistance.

    • Did you purchase the disc game from the Microsoft Store or 3rd Party retail store?
    If the item was purchased through the Microsoft Store, please
    Contact Customer Support
    .
     
    XBF Crystal P, Jun 14, 2018
    #3
  4. Smwutches
    Smwutches Guest

    I want to refund a game purchased from the US store HELP ME MICROSOFT !!!!!

    Smwutches, Jun 14, 2018
    #4
  5. Smwutches Win User

    I want to refund a game purchased from the US store HELP ME MICROSOFT !!!!!

    You would need to go to http://commerce.microsoft.com to see if you can start a refund there. If not, you would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. SammyVS Win User

    Very confusing gift card issue and game pass (Mod Removed) is going on

    If you purchased this from a physical Microsoft store, go to that store. If purchased from a third-party physical store, go to that store.

    If you purchased online from the Microsoft Store, you can claim a refund by following the instructions on this link.

    https://support.xbox.com/en-US/help/subscriptio...
  7. Smwutches Win User

    help, please.

  8. Smwutches Win User

    Downloading FNAF SB on pc/windows 11

  9. Smwutches Win User

    How to play Xbox games that weren't listed on XBox PC app?

    Those would only be available for the console. They are not available in the Microsoft Store for PC so you'd have to purchase them from Steam or somewhere else that carries them for PC. The website typically only carries console games so unless a game supports Play Anywhere, you'll want to make sure to use the Microsoft store app to buy games for PC.

    If you want a refund, you can request one. https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/refund-orders
Thema:

I want to refund a game purchased from the US store HELP ME MICROSOFT !!!!!

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