I want to preorder some games from the store but I keep getting an error. What do I do?

Discus and support I want to preorder some games from the store but I keep getting an error. What do I do? in XBoX Games and Apps to solve the problem; There have been a couple games I have been wanting pre order off the Microsoft Store on my Xbox Series S but whenever I try to, I get an error saying... Discussion in 'XBoX Games and Apps' started by Viper3921, Jan 30, 2023.

  1. Viper3921
    Viper3921 Guest

    I want to preorder some games from the store but I keep getting an error. What do I do?


    There have been a couple games I have been wanting pre order off the Microsoft Store on my Xbox Series S but whenever I try to, I get an error saying that I cannot as of now and to try again later. I am able to choose which edition of the game I want to get and what payment method I can use but after that I get the error. What do I do?

    :)
     
    Viper3921, Jan 30, 2023
    #1
  2. Viper3921 Win User

    I want to preorder some games from the store but I keep getting an error. What do I do?

    Specifically the games I want to pre order but cannot due to the error I keep on getting are Star Wars: Jedi Survivor, the Lightfall Expansion for Destiny 2 and Diablo 4.
  3. andersonpassos Win User

    I want to preorder some games from the store but I keep getting an error. What do I do?

    What device are you purchasing from? Have you tried using a cell phone via the web?
  4. Viper3921 Win User

    I want to preorder some games from the store but I keep getting an error. What do I do?

    I have done everything as you have listed anf I am still getting an error for the store.
  5. andersonpassos Win User

    I want to preorder some games from the store but I keep getting an error. What do I do?

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good afternoon

    To resolve the error when preordering games from the Microsoft Store on your Xbox Series S, try these steps:

    Check your internet connection: Make sure your internet connection is stable and that you have enough bandwidth to make a purchase.

    Check your account information: Ensure that your account information is up to date, including your payment method and billing address.

    Check for system updates: Make sure your Xbox Series S is running the latest software update. Go to Settings > System > Console info and select "Check for updates."

    Clear the cache: Clearing the cache can help resolve issues with the Microsoft Store. Go to Settings > System > Storage > Clear local saved games and select "Clear."

    Restart the console: Restarting your Xbox Series S can help resolve issues with the Microsoft Store.

    Try a different payment method: If you continue to have trouble with your current payment method, try using a different method to complete the preorder.
  6. C0destulle Win User

    Preorder cancelled - License was not removed from account

    I know what you mean. But why nobody can remove the license from my account. I want to get sure that i do not get banned without using the game.

    Is it such a big problem to remove the license afer a cancellation from preorder? And what if i want to buy the game tomorrow? I am not able to buy it in store, because the store thinks i already paid for it.

    There is no way and no reason not to delete the license from my account.
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I want to preorder some games from the store but I keep getting an error. What do I do?

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