I want to play a game I bought digitally but my Microsoft account is currently locked

Discus and support I want to play a game I bought digitally but my Microsoft account is currently locked in XBoX Accessibility to solve the problem; I want to play a game I bought digitally but my Microsoft account is currently locked So I can’t sign in and when I try launch the game it says the... Discussion in 'XBoX Accessibility' started by Alex Hodgson, Jun 3, 2023.

  1. Alex Hodgson
    Alex Hodgson Guest

    I want to play a game I bought digitally but my Microsoft account is currently locked


    I want to play a game I bought digitally but my Microsoft account is currently locked

    So I can’t sign in and when I try launch the game it says the person who bought this must sign in

    :)
     
    Alex Hodgson, Jun 3, 2023
    #1
  2. DeniqL Win User

    I want to play a game I bought digitally but my Microsoft account is currently locked

    Hi,Alex! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    You will need to fill this form to have Microsoft review the reason your account was disabled and determine whether it may be reinstated

    https://www.microsoft.com/en-us/concern/Account...

    This because you are not able to access a game bought by a different account
  3. PalmettoBling Win User

    Microsoft store bug

    As long as you're playing and signed in with an account, that progress will carry over. Saves are not locked to the account that bought the game, but the account that is playing the game. So verify your progress is on the profile you want. At the title
    screen it should display or prompt for the profile you're currently signed in as.
  4. NeoDan123 Win User

    ANSWER THIS

    As i understand your question is that you bought the game on the one account but want to play the game with the second account.

    Digital games is linked to the account that bought it, if you have gold on another account you will not be able to play the game without having the 1st account that bought the game set its home on the console of the 2nd account.
  5. Jean Marais Win User

    Microsoft account does not have minecraft anymore.

    Originally I bought the game with a mojang account (This was back in 2016 I think)

    I then changed the email for the mojang account.

    then with the migration, I migrated it to my current microsoft account that is not related to any of the previous emails.

    The migration was successful and I was able to play game.

    I stopped playing for a while, but after trying to log in with the same microsoft account that worked previously, minecraft was not there anymore.

    Since I bought it with a mojang account, there is no record of a purchase/transaction.
  6. Tezzerrific Win User

    I want delete my account microsoft but I bought an xbox play anywhere game

    delete your account lose the game, the licence is tied to that one account and is none transferrable
Thema:

I want to play a game I bought digitally but my Microsoft account is currently locked

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