I want to move my account onto a new family member. Will my attached child account move as...

Discus and support I want to move my account onto a new family member. Will my attached child account move as... in XBoX Accessibility to solve the problem; I have an account with one child. I want to move both of us onto another family members account. Is it a case of just joining this other family group,... Discussion in 'XBoX Accessibility' started by Matt Smith_331, Dec 15, 2023.

  1. I want to move my account onto a new family member. Will my attached child account move as...


    I have an account with one child. I want to move both of us onto another family members account. Is it a case of just joining this other family group, and the child will also automatically follow with it. Also will the subscriptions automatically follow.

    Thanks

    :)
     
    Matt Smith_331, Dec 15, 2023
    #1
  2. Matt Smith_331 Win User

    I want to move my account onto a new family member. Will my attached child account move as well?

    That does not work. It says

    "Family members under statutory age need an adult's consent to join a family group. Only the adult that granted consent for Adam can remove this family member. Ask the family organiser who granted Adam consent to remove Adam from the family group."

    However, that is me and my email address. I've logged out again and logged back in and it makes no difference. I even tried the "reclaim the adult account" - it goes straight back to my login.
  3. Sodangidni Win User

    I want to move my account onto a new family member. Will my attached child account move as well?

    Hello, Matt S. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

    Subscriptions are attached to the account used to acquire them. So, if you change of family group, your subscription will not be affected.

    However, you need to manually invite the child account to the new family group, but first you need to remove the child account by:

    Going to the Family section (https://account.microsoft.com/family/home) > click on the dots next to the child name > remove.

    Then you can invite the child to the other family group.

    Make sure to remove the child first, then you can repeat the steps with your account.

    I hope you find this answer helpful to your inquiry. However, I'll remain attentive to any other one you may have.

    Regards,

    Arturo.
  4. The Jester1xx Win User

    No option to promote account to adult

    Yeah, it's still a child account. There is a parental account attached to it. Almost everything I was able to move over to my current account, so I control almost everything. But there are still disadvantages to having a child account, of course. But yes,
    it's still a child account.
  5. Alex_weerer Win User

    Xbox alias tranfer from one msn account to a different msn account family member?

    I am the alias of my family member I want to move all my stuff to a different msn account how can I do that?
  6. Rodrigo Oliver Win User

    I have a family account with one child. I want to move that child onto another family account.

    Hi Raymond, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please, try removing the consent first, then remove the account.

    Go to family.microsoft.com.

    Sign in with your Microsoft account, then, to remove a member, scroll down and select Manage my child's profile info, find their name, select Remove consent for this child's account, and confirm.

    Go back to your family's page, and under the member's name, select More options > Remove from family group, and confirm.

    Let me know if it works!
Thema:

I want to move my account onto a new family member. Will my attached child account move as...

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