I want to get a refund on MINECRAFT bc I bought it on the wrong account

Hello there!

My name is Jonny and I will be the Independent Advisor for Microsoft assisting you today!

First, thank you so much for contacting us regarding your concern. I do look forward to resolving this problem together!

Refunding digital purchases is a very simple process but a self-guided one.

To request a refund, you will need to use the link below to get started.

https://support.xbox.com/en-CA/help/subscriptio...

NOTE: If the purchase was recently made, the refund option will not appear until 24 hours have passed from the time the purchase was made.

It can take up to 72 hours to recieve a decision but usually alot sooner than that.

If a refund is denied, you will need to copy the reference number you get in the response email and post that in the subject field, and respond to that email to appeal the decision.

I bought it off of Minecraft’s site through my microsoft account, so if I happened to buy it on the wrong account, is there any way to refund the money or get the game onto my account? I have looked into my different microsoft accounts but none of them have the game that I purchased.

it’s so annoying i bought my vbucks on the wrong account cant refund it just want to gift my other account

I bought minecraft dungeons from the official website minecraftdungeons.com and I bought minecraft hero pass for dungeons on microsoft store on my web browser but it wont install and it wont link to my xbox live microsoft account which is linked to my minecraft
dungeons account

I need help or a refund please...

go to xboxone.com/refund and you should be able to return what you want to return.

How did you go about getting the refund? I just bought the digital edition and it’s completely unplayable bc of this issue.