I want to claim a refund of the game

ripley91 · Dec 23, 2017

I want to claim a refund of the game: PLAYERUNKNOWN'S BATTLEGROUNDS

How can I do it?

:)

Finalfoxter · Dec 23, 2017

I want to refund a **** game

so i really want to refund a game called robocraft infinity because Its **** and full stinking carbage.

And before anybody says that there Is a button request a refund, there Is not.

I really want some help on this.

Thanks

Smwutches · Dec 23, 2017

I want to refund a **** game

You'll need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

Smwutches · Dec 23, 2017

Check Sign in to your Microsoft account to see if it has an option there. If not, you'll need to contact support and speak to billing. 1-800-4my-xbox if you're int he US/Canada or Contact Us | Xbox Support

SaladpiemontaiZ · Dec 24, 2017

Hello,

I'd like to kown how to get a refund of PUBG as well.

I bought the game two days ago on the Xbox Marketplace, well aware of the game being in a preview phase, but it's simply unplayable.

I'm fine with the lags, bugs, textures popping, framerate and netcode issues, but the constant freezes and crash of the game make it unplayable.

I've been unable to finish a single of my (around) twenty games. Wether I play alone, duo or squad, I get disconnected, have to launch the game again, then I'm brought back to the game as a spectator because I've been killed in the process.

This game is in an Alpha testing phase. It was not ready for public launch and it shoudn't sell for 29,99€ at this stage.

Could you tell me how to get in touch with the Xbox French support to get a refund?

Thx

street2234 · Nov 2, 2018

log in to your microsoft account go to your purchase history select the purchase and you should find the option for refund,only you need to have played less than 2 hours of the game to be able to get a refund.

Smwutches

Check http://commerce.microsoft.com to see if it has an option there. If not, you'll need to contact support and speak to billing. 1-800-4my-xbox if you're int he US/Canada or http://support.xbox.com/contact-us

street2234

log in to your microsoft account go to your purchase history select the purchase and you should find the option for refund,only you need to have played less than 2 hours of the game to be able to get a refund.

SaladpiemontaiZ

Hello,

I'd like to kown how to get a refund of PUBG as well.

I bought the game two days ago on the Xbox Marketplace, well aware of the game being in a preview phase, but it's simply unplayable.

I'm fine with the lags, bugs, textures popping, framerate and netcode issues, but the constant freezes and crash of the game make it unplayable.

I've been unable to finish a single of my (around) twenty games. Wether I play alone, duo or squad, I get disconnected, have to launch the game again, then I'm brought back to the game as a spectator because I've been killed in the process.

This game is in an Alpha testing phase. It was not ready for public launch and it shoudn't sell for 29,99€ at this stage.

Could you tell me how to get in touch with the Xbox French support to get a refund?

Thx

RandyAU93

You can still buy Xbox One titles that are on offer with Games With Gold. If you're claiming the game on your console, you would choose the "Get" option. Sometimes "Get" will replace "Buy" during the claim period, but if both appear, you would want "Get".

To inquire about a refund, you can try the
Refund Request process, or contacting
Xbox Live Support.

DukeNukem64ever

The servers are low quality & it ruins the game.

You are correct.

It is garbage.

I want to claim a refund of the game