I want to change my gamer tag and all i get if I want to pay for it is an error

have you tried replacing the payment option?

For billing help is best to chat or call xbox support in you region

Hello @AkeemCulley! I hope that you are doing well!

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently facing issues when trying to change your Gamertag. But don't worry, the following troubleshooting steps will help fix the issues.

Step 1: Remove your account:

First, please select System > Settings > account > remove accounts and then select your account and select Remove to confirm.

Then, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2-3 minutes before plugging it back in and turn on the Xbox.

Step 2: Reset your console:

If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

Step 3: Check your internet connection:

In case the issue still persists, please try connecting to a different network, or perhaps using a hotspot momentarily and try changing your gamertag and then connecting to your home network once more.

Step 4: Change your Gamertag online:

If the issue still persists after trying the pervious steps, please try changing your gamertag online using the link below:

Change Xbox Gamertag | Xbox

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

ok so ima pay for my gamer tag. can I use the gamer tag YoungBoyThotty? im asking before I change it because I don't want problems with you guys again

I do not think they are two gamer tags. One is a gamer tag and the other is your nickname. The gamer tag cannot be changed without paying a fee. Your nickname you can change anytime you want

unfortunately, if you want your gamer tag changed you will have to pay $10 to change your gamer tag.